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Multilingual Customer Service Representative (Remote)
Location:
Dallas, TX
Description:
**Company:** NH Holdings - Wireless Wholesale and Distribution **Location:** Remote (Based in Dallas, TX) **Company Overview:** NH Holdings is a prominent player in the wireless wholesale and distribution industry. We specialize in providing top-quality wireless products and solutions to retailers, carriers, and distributors worldwide. Our commitment to excellence and customer satisfaction is unwavering, and we are dedicated to delivering exceptional service to our diverse clientele. **Position Overview:** We are seeking a talented Remote Multilingual Customer Service Representative to join our team and support our expanding customer base. The ideal candidate will be fluent in multiple languages and passionate about providing outstanding service to our clients in their native languages. This is a remote position based in Dallas, TX, offering a competitive salary range of $50,000 to $70,000 per year, along with comprehensive benefits including 401k, dental, and vision coverage. **Responsibilities:** - Provide multilingual customer support to clients in the wireless wholesale and distribution industry via phone, email, and chat.- Assist customers with inquiries, orders, and product information in their preferred language.- Ensure prompt and accurate resolution of customer issues and concerns to maintain high levels of customer satisfaction.- Document customer interactions and transactions accurately in the system.- Collaborate with internal teams to address customer needs and improve service processes.- Maintain a positive and professional demeanor in all customer interactions. **Requirements:** - Fluent in English plus one other international language, including Spanish, French, Mandarin, Russian, Arabic- Previous experience in customer service or a related field.- Excellent communication and interpersonal skills.- Strong problem-solving abilities and attention to detail.- Ability to multitask and prioritize tasks effectively.- Proficiency in using computer systems and customer service software.- High school diploma or equivalent required; additional education or certifications a plus. **Benefits:** - Competitive salary range of $50,000 to $70,000 per year.- Comprehensive benefits package including 401k, dental, and vision coverage.- Opportunity for career growth and advancement within the industry.- Flexible remote work arrangement based in Dallas, TX.- Supportive and collaborative work environment. **How to Apply:** If you are fluent in English plus one other language and passionate about providing exceptional service, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and language skills. We look forward to reviewing your application.
Posted:
March 15 on Jobvertise
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More About this Listing: Multilingual Customer Service Representative (Remote)
Multilingual Customer Service Representative (Remote) is a Customer Service Customer Service Representative Job located in Dallas TX. Find other listings like Multilingual Customer Service Representative (Remote) by searching Oodle for Customer Service Customer Service Representative Jobs.
Multilingual Customer Service Representative (Remote) is a Customer Service Customer Service Representative Job located in Dallas TX. Find other listings like Multilingual Customer Service Representative (Remote) by searching Oodle for Customer Service Customer Service Representative Jobs.