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Event Timing & Logistics Production Specialist Fleet Feet/YellowJacket Racing | Event Timing L1

This listing was posted on Professional Diversity Network.

Event Timing & Logistics Production Specialist Fleet Feet/YellowJacket Racing

Location:
Rochester, NY
Description:

Overview This role involves providing exceptional customer focus to ensure remarkable customer experiences at all YellowJacket Racing/Fleet Feet athletic and endurance sports events. These events can be in-person, virtual, hybrid, competitive or participatory. The role includes managing customer and race director expectations while working to provide above and beyond athletic experiences for event participants. Responsibilities Responsible for planning, coordination & event timing of year round event operations and logistics that are produced by YellowJacket Racing/Fleet Feet or events we provide services to.This includes and not limited to: learning and using timing software, thus must have strong aptitude to learning technology quickly, ability to network systems, cradle points, learn various timing specific software and use them regularly to prepare for events. In addition to, adhere to the annual timeline for events, perform event technology and timing for events, establish goals that meet the need of the stake holders including participants, create and market events, manage communication with a large team of event coordinators and fellow team members, help develop effective protocols and operations procedures for effective management of each event, coordinate the logistics of inventory and distribution of supplies, fulfillment of customer amenities and materials in preparation for all events including weekend/weekday events, work closely with the fellow team members to ensure exceptional services for race directors and participants. Assist in the execution of events from course set up & tear down, drive, load and unload trucks, ensure an exceptional event for all participants and stakeholders. In addition to helping grow/market/promote current YellowJacket Racing owned events and help build/establish current and new event offerings by YellowJacket Racing. A successful candidate should understand the running and walking industry plus have a passion to make it better for athletes. This is a full time position based out of Fleet Feet @ The Armory in Rochester, NY, however some travel is required. This role reports to the owners.Understand/Follow our Values of: Positive Energy, 100% Customer Focus, Teamwork, Loyalty and Respect Qualifications This role requires: Enthusiasm to work in a fast paced environment that requires physical work in outdoor/indoor conditions and provide exceptional customer experiences. Strong aptitude with technology and networking Strong ability to learn software quickly Website/Social Networking skills Superb Customer Service Skills Can switch gears swiftly with flexibility and positive reaction to event related challenges Strong sense of Urgency Independent learner - able to learn technology and software on your own Proficiency with MS Excel and other Microsoft Office Products, creating networks and learning technology on the fly Maturity to lead and manage event crew before, during and after events Amazing problem solving and communication skills A people person, experience in sales and or dealing directly with customers to maintain successful relationships Ability to easily lift over 60 pounds Clean driving record and ability to drive a box truck Positive Attitude, Passion, Happy and Friendly plus Team Player Strong work ethic Willing to work outdoors in ALL weather conditions ALL year and ability to work a flexible schedule including mornings, days, nights, weekends and holidays. A sense of humorKeep in mind events can be in person, virtual or a hybrid of both and can occur on weekdays, weeknights or weekends. In addition in person events sometimes require early morning hours in order to get to the site and set up, plus the ability to be available and varying hours in order to make sure everything is secured for all events.This role involves and not limited to: Communicating with Event Participants and Race Directors about our services, the services offered to them and race details Timing Events by providing race results in an accurate, swift and methodical manner Assist with pre-race activities from setting up trucks, equipment, bibs, timing chips, packet pickup, race shirts Set Up/Clean Up finish lines and race courses including barricades, fencing, timing equipment and finish line arch, tables, race equipment, walking/running several miles to set courses on all terrains. This is an active position. Fulfilling customer amenities for virtual events including packing and shipping of customer swag. Providing impeccable service to event directors and participants Being able to learn, understanding and use the various timing technologies used by YellowJacket Racing. Marketing & Promotion of YJR Owned events Help grow, establish and build current and new event offerings by YellowJacket Racing Travel to race sites throughout NY or areas we service to provide event servicesExperience: 2-3 Years Event Experience Preferred, but also 3-5 years work experience in leadership, customer relations and technology role. Understanding of running & walking events.Commitment/Compensation/Perks: Full time permanent position is 37-40 hours per/week. Weekends required. Pay Range: $22-$25/hour (dependent on experience) $225/ month towards health benefits. Up to 40 hours sick pay Up to 72 hours vacation pay/year based on accrued hours High Energy and Fun Atmosphere Employee DiscountsSubmissionsPlease submit resume, cover letter, references and employment application to Ellen Brenner at XXXX@fleetfeetrochester.comFleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation.PDN-9b911730-a9ca-4a0c-aebd-f225cd97eb24
Company:
Fleet Feet
Industry:
Other
Posted:
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