This listing was posted on Professional Diversity Network.
Certified Medical Assistant / Customer Service Rep - Float
Location:
Etowah, NC
Description:
Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Summary:The Medical Assistant / Customer Service Rep is responsible for assisting physician(s) in providing quality patient care and may have routine interaction and working relationships with patients, family members, physicians, third party payers and other clinic and hospital team members. This position also performs clinic clerical tasks, such as registering patients, relieving staff members of clerical work and minor administrative and business details by scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records and other assigned clerical duties. This position will require employee to float to all offices within the network practices. The position will provide coverage for individuals who are off for various reasons (eg. sick, FMLA, and vacation) and will require driving between practiceResponsibilities:* Communicates with patients and clinical staff to coordinate and schedule clinical visits across a wide range of clinical resources.* Reviews and interprets incoming clinical orders delivered by phone and fax. Inputs orders into Electronic Medical Record (EMR) scheduling system. Reviews automated work queues to guide and prioritize outreach. * Interviews patients to collect and document history of present illness (HPI), medication reconciliation, history of allergies. Interviews patients to obtain and input patient's history, demographic, and insurance details into EMR scheduling system. Reviews records for accuracy. * Performs vital sign measurement and any standard testing per clinic procedures* Coordinates and performs follow-on procedures as directed by a provider, including but not limited to onsite testing, specimen collection, and wound care. * Assists with provider-performed procedures such as suture application or splints. Collects and prepares testing specimens as needed for transport to offsite laboratory. Documents care into electronic medical recordkeeping system (EMR). Ensures completion of necessary documentation and forms.* Communicates with patients in a timely and effective manner regarding their care. Notifies patients of test and lab results. Patiently and clearly explains practice policies and procedures using cultural competency and active listening.* Maintains and monitors consumable supplies and medications for effective ongoing clinical operations. Promotes a safe, clean and secure clinical environment for all, including the application of standard precautions and principles of infection control.PARDEEOther information:Required:* Must hold Current Medical Assistant Certification (AAMA CMA, AMT RMA, NHA CCMA or NCCT NCMA). * Active Driver's License and access to transportation* BLS certification.* Position will require the ability to lift supplies and equipment regularly and navigate clinical area actively throughout work.Preferred:* Prior work experience in a clinical setting.01.5730.9428 Job Details Legal Employer: Pardee - HCHCEntity: Pardee UNC Health CareOrganization Unit: PBMD 6503 Brevard Road Work Type: Per DiemStandard Hours Per Week: 10.00Work Assignment Type: OnsiteWork Schedule: Day JobLocation of Job: PARDETOWAHExempt From Overtime: Exempt: NoPDN-9b8ef968-cedc-48a5-bed3-2a0d5d530af5
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Professional Diversity Network
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Certified Medical Assistant / Customer Service Rep - Float
Certified Medical Assistant / Customer Service Rep - Float is a Customer Service Customer Service Representative, Medical Assistant Job at UNC Health located in Etowah NC. Find other listings like Certified Medical Assistant / Customer Service Rep - Float by searching Oodle for Customer Service Customer Service Representative, Medical Assistant Jobs.
Certified Medical Assistant / Customer Service Rep - Float is a Customer Service Customer Service Representative, Medical Assistant Job at UNC Health located in Etowah NC. Find other listings like Certified Medical Assistant / Customer Service Rep - Float by searching Oodle for Customer Service Customer Service Representative, Medical Assistant Jobs.