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Visitor Relations Spec B
Location:
Mukilteo, WA
Description:
Visitor Relations Spec B Location: Mukilteo, WA Duration: 6 Months Description: The Visitor Relations role facilitates guest engagement throughout the Future of Flight facility and public tour route including: ticketing and lobby services, leading STEM activities such as robotics and drone experiences, and interpretation of gallery and interactive exhibits. Visitor Relations team members serve as ambassadors for gallery exhibitions and must demonstrate active visitor engagement as well as capacity and enthusiasm for learning and sharing detailed, accurate information about Client products and aviation concepts. The optimal candidate for this position will demonstrate a passion for customer-focused interactions among diverse audience groups. They will assist customers with online, phone, and point of sale ticket transactions for tour and event offerings, while also resolving customer issues as they arise. They will coordinate with other team members to conduct daily on-time business processes to support Future of Flight priorities. Ability to Perform the Following Requirements: Punctual attendance and compliance with daily team rotation and break schedules Professional written and verbal communication skills, information retention skills Required Skills : Typically 1 or more years' related work experience in a role which required strong customer service and communication skills 1+ years background in collaborating within a team setting Preferred Skills: Six months of work experience with technology related to ticketing point of sales. Three to six months of prior experience with Client and/or Client Future of Flight is a plus. Six months of sales experience with upselling experience Experience in client-facing roles working in a team environment What skill sets have you found work well for this role? Customer service experience Hospitality Museum Sales experience Education / Experience: Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate). As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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More About this Listing: Visitor Relations Spec B
Visitor Relations Spec B is a Other Jobs Visitor Relations Spec B Job at Iconma located in Mukilteo WA. Find other listings like Visitor Relations Spec B by searching Oodle for Other Jobs Visitor Relations Spec B Jobs.
Visitor Relations Spec B is a Other Jobs Visitor Relations Spec B Job at Iconma located in Mukilteo WA. Find other listings like Visitor Relations Spec B by searching Oodle for Other Jobs Visitor Relations Spec B Jobs.