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Project Manager - Ops Services
Location:
Dallas, TX
Description:
Position Overview: As an IT Support Specialist you will play a crucial role in providing technical support and maintaining IT systems for our [restaurant/retail] operations. This role requires a customer-focused approach, technical expertise, and the ability to troubleshoot and resolve IT issues efficiently. Responsibilities: User Support: Provide front-line technical support to end-users in the [restaurant/retail] environment. Address and resolve hardware, software, and network-related issues promptly. POS Systems Management: Support and maintain Point of Sale (POS) systems, ensuring seamless transactions and order processing. Collaborate with vendors to troubleshoot and resolve POS system issues. Hardware and Software Maintenance: Install, configure, and maintain computer hardware, software, and peripherals. Conduct regular system updates and patches to ensure security and functionality. Network Support: Monitor and troubleshoot network connectivity issues. Collaborate with network administrators to resolve complex network problems. Data Backup and Recovery: Implement and oversee data backup procedures to prevent data loss. Assist in data recovery efforts in the event of system failures. Security Measures: Implement and enforce IT security measures, including user access controls and antivirus software. Educate end-users on best practices for maintaining security. Documentation: Maintain accurate records of IT inventory, configurations, and support activities. Document troubleshooting steps and solutions for common issues. Collaboration: Collaborate with IT team members and other departments to address IT-related needs. Participate in cross-functional projects to improve overall IT infrastructure. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). 2+of experience in IT support, preferably in the [restaurant/retail] industry. Proficiency in troubleshooting hardware, software, and network issues. Familiarity with POS systems and related technologies. Strong customer service and communication skills. Powered by JazzHR
Company:
Leap Brands
Posted:
March 5 on The Resumator
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More About this Listing: Project Manager - Ops Services
Project Manager - Ops Services is a Executive Project Manager Job at Leap Brands located in Dallas TX. Find other listings like Project Manager - Ops Services by searching Oodle for Executive Project Manager Jobs.
Project Manager - Ops Services is a Executive Project Manager Job at Leap Brands located in Dallas TX. Find other listings like Project Manager - Ops Services by searching Oodle for Executive Project Manager Jobs.