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Hotel Front Desk Attendant
Location:
Englewood, NJ
Description:
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! PM Shift Responsibilities: • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers• Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests• Bookkeeping: keep accurate records of all hotel guest account information • Work with the housekeeping staff to ensure rooms are ready for new guests• Field customer complaints when necessary Qualifications: • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred• High school diploma, GED, or equivalent• Working knowledge of Microsoft Office and reservation management systems• Comfortable taking telephone calls and mitigating stressful situations• Displays impeccable interpersonal, time management, organizational skills, and customer service skills• Weekends a must About Company: Located near the New York-Presbyterian/Columbia University Irving Medical Center, our business hotel in Englewood, NJ offers guests well-appointed guestrooms and wonderful amenities, including free Wi-Fi, complimentary parking, an indoor pool, and elegant meeting spaces.
Company:
Crowne Plaza Englewood
Posted:
March 5 on WizeHire
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More About this Listing: Hotel Front Desk Attendant
Hotel Front Desk Attendant is a Clerical Front Desk Receptionist Job at Crowne Plaza Englewood located in Englewood NJ. Find other listings like Hotel Front Desk Attendant by searching Oodle for Clerical Front Desk Receptionist Jobs.
Hotel Front Desk Attendant is a Clerical Front Desk Receptionist Job at Crowne Plaza Englewood located in Englewood NJ. Find other listings like Hotel Front Desk Attendant by searching Oodle for Clerical Front Desk Receptionist Jobs.