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Community Connect Program/Relationship Manager - FT - Days - DIO | Relationship Manager in Nurse &1

Memorial Healthcare System

This listing was posted on Broadbean.

Community Connect Program/Relationship Manager - FT - Days - DIO

Location:
Miramar, FL
Description:

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.Summary:The Memorial Healthcare System Epic Connect Business Development and Relationship Manager is accountable for the overall success and day-to-day operations of MHS's Community Connect program including the development and oversight of the strategy, roadmap, budget, and implementation. Leads a matrixed IS team to scope, plan and deliver solutions following the established project management framework and solution best practices. Collaborates with Epic and other technology vendors that are core to the community connect program and ensures trust, excellent service, and support. Develops and maintains strong relationships and regularly communicates with stakeholders and customers. Directs the department's activities and resources to ensure alignment with the mission, values, and objectives of the department and organization. Manages the implementation, ongoing maintenance/support, and enhancements of clinical systems utilized across clinical care settings to ensure alignment with departmental and organizational objectives. Advances Information Technology service delivery in clinical settings, including the implementation of best practice technology platforms while ensuring provision of a safe, reliable, and an efficient patient-centered care experience.Responsibilities:Reviews business and technical processes to make recommendations to improve existing processes based on market and industry research as well as key data findings from business applications team.Reviews operating instructions, communicates program development, and audits system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls.Provides thought leadership and input into web-based, mobile technology, cloud, and security interface in order to meet the specific needs of users and lead innovation of applications.Oversees the building and coding of various applications and/or modules using languages such as C++, Visual Basic, JAVA, XTML, Objective C, HTML, .NET, SQL and vendor specific technology tools such as Infor, Hyland, Epic, etc.Selects opportunities identified by team to implement and improve existing processes using information technology and ensures alignment with strategic initiatives of the organization.Manages the debugging and enhancements processes including the design, patches, and upgrades to existing systems in order to ensure up-to-date and reliable functionality.Manages applications projects including workflow analysis, end user validation and acceptance, go-live, and maintenance using standard project management methodology. Sets project deadlines and deliverables for specific modules and analysis as required.Monitors and provides training, support and troubleshooting to both application teams and end users to facilitate proper usage and continuous learning.Manages the planning of application development and deployment and educates and promotes adherence to the company's software compliance standards within the team.Manages and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.Oversees the vendor selection to determine appropriate and cost-effective clinical application resources as well contract review.Competencies:ACCOUNTABILITY (Outstanding), CUSTOMER SERVICE (Outstanding), DEVELOPS RELATIONSHIPS (Outstanding), EFFECTIVE COMMUNICATION (Outstanding), INFORMATION TECHNOLOGY SECURITY (Exceeds Standards), IT CUSTOMER SUPPORT (Outstanding), LEADING CHANGE INITIATIVES (Outstanding), LEADING STRATEGY (Outstanding), MANAGING BUDGETS - MANAGEMENT (Exceeds Standards), MANAGING BUSINESS PRIORITIES, MANAGING PEOPLE (Outstanding), PATIENT SAFETY - ANCILLARY/SUPPORT, PROJECT MANAGEMENT (IT) (Outstanding), RESPONDING TO CHANGE (Outstanding), STANDARDS OF BEHAVIOR (Outstanding)Education and Certification Requirements:Bachelors (Required)Additional Job Information:Complexity of Work: Requires critical thinking skills, effective communication and organizational skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Five (5) years of information technology/clinical informatics experience and/or clinical experience in specialized clinical settings. Knowledge of regulatory requirements. Advanced knowledge of MS Office Suite, including Word, Outlook and Excel. Demonstrated leadership skills, excellent decision making, promoting safety first and exceptional service delivery. Other Information: Additional Education Info: Relevant work experience or IT certifications may substitute for education requirement.Additional Credential Info: RN licensure or other advanced clinical degree (e.g., LCSW, NP, RRT, PharmD) or Epic certification required.Working Conditions and Physical Requirements: * Asbestos = 0% * Audible Speech = 60% * Bending and Stooping = 0% * Bio hazardous Waste = 0% * Biological Hazards - Respiratory = 0% * Biological Hazards - Skin or Ingestion = 0% * Blood and/or Bodily Fluids = 0% * Climbing = 0% * Communicable Diseases and/or Pathogens = 0% * Computer Monitor = 60% * Cytotoxic Chemicals = 0% * Depth Perception = 60% * Distinguish Color = 60% * Domestic Animals = 0% * Dust = 0% * Extreme Heat/Cold = 0% * Fire Risk = 0% * Gas/Vapors/Fumes = 0% * Hazardous Chemicals = 0% * Hazardous Medication = 0% * Hazardous Noise = 0% * Hearing Acuity = 60% * Heating Devices = 0% * Hypoxia = 0% * Keyboard Entry = 60% * Kneeling = 0% * Laser/High Intensity Lights = 0% * Latex = 0% * Lifting or Carrying > 75 lbs Non-Patient = 0% * Lifting or Carrying 0 - 25 lbs Non-Patient = 0% * Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient = 0% * Lifting/Carrying Patients 35 Pounds or Greater = 0% * Magnetic Fields = 0% * Moving Mechanical Parts = 0% * Needles/Sharp Objects = 0% * Potential Electric Shock = 0% * Potential for Physical Assault = 0% * Pushing or Pulling > 75 lbs Non-Patient = 0% * Pushing or Pulling 0 - 25 lbs Non-Patient = 0% * Pushing or Pulling 26 - 75 lbs Non-Patient = 0% * Radiation = 0% * Reaching = 0% * Repetitive Movement Foot/Leg = 0% * Repetitive Movement Hand/Arm = 60% * Running = 0% * Seeing - Far = 60% * Seeing - Near = 60% * Sitting = 60% * Smelling Acuity = 0% * Squatting = 0% * Standing = 60% * Sudden Decompression During Flights = 0% * Taste Discrimination = 0% * Unprotected Heights = 0% * Walking = 60% * Wet or Slippery Surfaces = 0%Shift:Primarily for office workers - not eligible for shift differentialDisclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.Employment is subject to post offer, pre-placement assessment, including drug testing.If you need reasonable accommodation during the application process, please call 954-276-XXXX (M-F, 8am-5pm) or email XXXX@mhs.net
Company:
Memorial Healthcare System
Posted:
March 2 on Broadbean
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More About this Listing: Community Connect Program/Relationship Manager - FT - Days - DIO
Community Connect Program/Relationship Manager - FT - Days - DIO is a Nurse & Healthcare Relationship Manager Job at Memorial Healthcare System located in Miramar FL. Find other listings like Community Connect Program/Relationship Manager - FT - Days - DIO by searching Oodle for Nurse & Healthcare Relationship Manager Jobs.