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Front of House Assidtant Manager
Location:
Coatham Mundeville
Description:
Job Title: Front of House Assistant Location: Daventry, United Kingdom Company: Join our prestigious hotel in Daventry, where we strive to provide exceptional service and unforgettable experiences to our guests. We are seeking a dedicated and personable Front of House Assistant to join our team and contribute to our mission of hospitality excellence. Key Responsibilities and Duties Ensures that Quality Standards are fully implemented, maintained and exceeded throughout Front of House to reach guest satisfaction. Monitors Service Delivery by implementing mystery guest action plans to meet and exceed our guests’ expectations. Plans & manages and actively participates in the Departmental Training & Hotel training Plan. Supports employee development within the FOH division. Encourages efficient and effective inter-departmental communication in order to promote a climate of teamwork and motivation. Maximizes room yield and controls overbooking strategy in liaison with Reservations and Front of House Manager, assists in arranging bookouts according to property’s policy and ensuring complete guest satisfaction. Monitors the correct billing of revenues, cash control, float balances and credit balances of guest in house. Assists in the handling of the Front Office system: ensuring correct data input and maintenance of data. Oversees all arrivals, departures, room allocations and VIP amenities and ensures communication to the Front of House team of any upcoming special requirements. Supports the front desk by covering shifts in a supervisory role to ensure personalised and professional service to our guests at all times. Ensures management presence in the lobby to build up relations with our guests to encourage their feedback and to provide effective support to our team. Supports the departmental trainer in their role and ensures consistent delivery of training according to training action plans. Ensures guest complaints and comments are dealt with. Visit ListedBuy for more information.
Company:
XP Recruitment
Posted:
March 1 on ListedBuy
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More About this Listing: Front of House Assidtant Manager
Front of House Assidtant Manager is a Executive Manager Job at XP Recruitment located in United States. Find other listings like Front of House Assidtant Manager by searching Oodle for Executive Manager Jobs.
Front of House Assidtant Manager is a Executive Manager Job at XP Recruitment located in United States. Find other listings like Front of House Assidtant Manager by searching Oodle for Executive Manager Jobs.