This listing was posted on Professional Diversity Network.
Project Coordinator
Location:
Reston, VA
Description:
Our Project Coordinator supports a diverse set of our Mobile Services customers around the world. The Project Coordinator is the focal point for administrative and logistical support to these important customers. Administrative support includes submitting orders, provisioning services and tracking the status of services and their expiration dates. The logistical support includes tracking equipment inventory and shipments for new orders and RMAs. Attention to detail is critical as the Project Coordinator will interact directly with both internal support staff as well as external customers regarding the status of orders, services, and equipment.PRIMARY DUTIES AND RESPONSIBILITIES- Receive, process, submit, and track orders for third-party services.- Provision (activate) new services and extensions for customer users.- Track service end dates and keep internal Program Mangers and external customers aware of approaching service end dates.- Process RMA (Return Material Authorizations) requests.- Track RMA progress / status as well as the equipment's physical location.- Process RMA (Return Material Authorizations) requests.- Maintain an accurate inventory of all relevant hardware to include part number, serial number, and physical location. JOB REQUIREMENTS- Minimum 3-years experience in project coordination or similar role- Excellent customer service and interpersonal skills- Excellent organization skills and ability to prioritize tasking based on guidance- Ability to establish and maintain a high level of customer trust and confidence as a knowledge expert regarding the status of assigned tasks.- Ability to focus on and diligently work to provide clear, concise, and accurate responses to customer inquiries regarding their services and equipment status. - Ability to work independently as well as part of a team.- Ability to look for ways to improve the work product and work flowOTHER SKILLS/ABILITIES- Demonstrable experience and expertise in working with technical teams- Customer Service Focused - the ability to deliver sustained high performance and high levels of customer satisfaction- Analytical thinker, Metrics Driven- Excellent verbal, written and presentation skills to effectively communicate order and equipment status to internal and external organizations- Strong problem-solving skills, critical thinking, excellent analytical ability- Self-starter, able to work alone as well as in a team environment- Ability to communicate both verbally and in writing in a clear and concise manner- Work well under pressure with differing levels of Management- Ability to maintain confidential information and communicationsEDUCATION/CERTIFICATIONS- High School Diploma- Some college or advanced education preferredInmarsat Government is an Equal Opportunity Employer PDN-9b726240-d383-4672-a1b1-11da3d79b9d9
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Professional Diversity Network
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Project Coordinator
Project Coordinator is a Computer & Software Jobs Project Coordinator Job at Monster located in Reston VA. Find other listings like Project Coordinator by searching Oodle for Computer & Software Jobs Project Coordinator Jobs.
Project Coordinator is a Computer & Software Jobs Project Coordinator Job at Monster located in Reston VA. Find other listings like Project Coordinator by searching Oodle for Computer & Software Jobs Project Coordinator Jobs.