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Diabetes Technologies and Care Coordinator
Location:
Boston, MA
Description:
The Diabetes Technologies and Care Coordinator's (Joslin Clinic Education department ) primary responsibility is to perform all administrative aspects of the Diabetes Technology program (Program) which includes Insulin Pumps and Continuous Glucose Monitoring (CGM) systems. Responsibilities: Day-to-day tasks focus on administrative duties such as managing pertinent paper work related to assisting patients in the procurement of diabetes technology devices (insulin pumps and CGM) and related supplies. Facilitates and maintains appropriate communications including EHR documentation e-mail, fax, paging, and phone calls Facilitates, organizes and participates in the implementation and quality assurance of the Program through such administrative processes as: Maintains program statistics according to protocol and data base including assessment and data collection for quarterly reporting Oversees and documents evaluations/surveys/questionnaires Schedules all required patient individual or group appointments, verifying insurance data and ensures authorizations for visits prior to patient arrival for services. Communicates schedule with physicians, fellows, educators and other departments for coverage and coordination of services. Coordinates medical consultative services as needed Maintains classroom space, equipment and all necessary technology supplies Acts as liaison for patients, Industry partners (pharmaceutical and medical device companies) and third party payers to ensure proper documentation and reimbursement for services. Maintains current knowledge of new technologies, distribution sources, insurance nuances and communicates to appropriate medical and education staff. Maintains a sample documentation process and records all samples for Program per Clinic sample policy. Maintains the CGM professional program with appropriate documentation and reconciles all patient supplies and charges for Program. Responsible for ordering supplies for the Program through approved vendors and stays within budget. Arranges site visits for external parties (i.e. Industry Partners and professionals) and supervises volunteer staff in relation to specific projects. Provides any other duties and responsibilities deemed necessary by the Program manager and/or Director, Educational Services. Qualifications: BA or BS preferred Two years office experience; experience in program management and handling third party payors preferred Demonstrated proficiency in various software applications including spreadsheet creation, Microsoft Office Must be familiar with medical terminology Demonstrated organizational, good communication and problem-solving skills with the ability to work independently Experience promoting/marketing programs to public preferred Requires analytical skills to gather and interpret data in situations in which the information or problems are relatively routine Requires the ability to exchange information on factual matters, explain Center policies and/or relay messages to appropriate persons Demonstrated customer service skills. Interaction requires courtesy and tact when dealing with patients, visitors and/or medical center employees. More sensitive situations may be referred to others as appropriate Joslin is an Equal Opportunity Employer of Minority/Female/Individuals with Disabilities/Protected Veterans. Joslin values diversity and inclusion, and we encourage diversity applicants. Joslin Diabetes Center is an Equal Opportunity Employer and it is the policy of Joslin to prohibit discrimination of any type and to afford equal employment opportunities to employees, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, marital/parental status, disability status, protected veteran status or any other status protected by law. PDN-9b725dbc-34e0-4503-bbd2-8164463fb7f1
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More About this Listing: Diabetes Technologies and Care Coordinator
Diabetes Technologies and Care Coordinator is a Nurse & Healthcare Care Coordinator Job at Monster located in Boston MA. Find other listings like Diabetes Technologies and Care Coordinator by searching Oodle for Nurse & Healthcare Care Coordinator Jobs.
Diabetes Technologies and Care Coordinator is a Nurse & Healthcare Care Coordinator Job at Monster located in Boston MA. Find other listings like Diabetes Technologies and Care Coordinator by searching Oodle for Nurse & Healthcare Care Coordinator Jobs.