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Business Systems Analyst Trainer Senior (Onsite)
Location:
Washington, DC
Description:
Job Title: Business Systems Analyst Trainer Senior (Onsite) Location: Washington, DC Duration: 12 Months+ Job Description: BA/trainer, you'll be responsible for developing business process flow diagrams, supporting Product Owners in creating user stories & acceptance criteria, & collaborating with various stakeholders to capture business requirements/ 4 day on site Responsibilities: Business analysis and process mapping Develop comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize key processes and workflows. Collaborate with Product Owners to gather requirements and translate them into user stories and acceptance criteria, ensuring clear communication and alignment between stakeholders. Engage with Functional CRM consultants and CRM Developers to understand workflow intricacies and provide valuable insights for system enhancements. Act as a liaison between business users and technical teams, bridging the gap to ensure the successful communication of requirements and product vision. Training and organizational change management During the process of creating business process flow diagrams, make note of major changes that will require training and organizational change management support Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support. Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible. Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively. General Stay updated on industry trends, best practices, and emerging technologies related to business analysis and CRM systems, proactively recommending improvements and innovative solutions. Skills: Skills Required / Desired Amount of Experience BA experience Required 15 Years Project management skills with the ability to prioritize tasks and meet deadlines Highly desired 5 Years Requirements gathering and documentation Required 15 Years MS Office/PowerPoint experience Required 5 Years Hands-on end-user training on Dynamics 365 Highly desired 3 Years Develop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support Required 5 Years Proven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria Required 5 Years Business Process and workflow/data flow design (i.e., process maps / flow charts) AND IMPLEMENTATION Required 5 Years Experience working with Knowledgebase portals such as Confluence, Azure DevOps, and SharePoint Highly desired 3 Years Experience in Child Welfare Agency. Required 1 Years Powered by JazzHR
Company:
Serigor
Posted:
February 21 on The Resumator
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More About this Listing: Business Systems Analyst Trainer Senior (Onsite)
Business Systems Analyst Trainer Senior (Onsite) is a Jobs Business Systems Analyst Job at Serigor located in Washington DC. Find other listings like Business Systems Analyst Trainer Senior (Onsite) by searching Oodle for Jobs Business Systems Analyst Jobs.
Business Systems Analyst Trainer Senior (Onsite) is a Jobs Business Systems Analyst Job at Serigor located in Washington DC. Find other listings like Business Systems Analyst Trainer Senior (Onsite) by searching Oodle for Jobs Business Systems Analyst Jobs.