This listing was posted on Manatal ATS.
Executive Concierge
Location:
Miami, FL
Description:
- Serve as the main point of contact for VIP clients, providing exceptional service and anticipating their needs - Coordinate and manage all aspects of the VIP client experience, including dining reservations, excursions, and special requests- Build and maintain relationships with clients to ensure their satisfaction and loyalty- Collaborate with various departments on board to ensure seamless execution of client requests- Handle and resolve any client concerns or issues in a timely and professional manner- Maintain accurate records of all client interactions and requests- Stay up-to-date on all ship activities and events to provide clients with the most current information and recommendations- Assist with special events and functions for VIP clients on board- Act as a liaison between clients and on-shore concierge team to facilitate pre-trip planning and post-trip follow-up- Continuously seek opportunities to enhance the client experience and provide feedback to improve our servicesQualifications:- Minimum of 2 years of experience in a luxury hospitality or concierge role- Excellent communication and interpersonal skills- Strong organizational and time management abilities- Ability to work well under pressure and manage multiple tasks simultaneously- Detail-oriented with a focus on providing exceptional customer service- Knowledge of luxury travel and destinations preferred- Fluent in English, additional languages a plus- Willingness to work flexible hours, including evenings and weekends- Must be able to pass a background check and obtain necessary travel documentsJoin our team and be a part of creating unforgettable experiences for our VIP clients on board luxury cruise ships. Apply now to become an Executive Concierge with Crew Life at Sea.
Company:
Crew Life At Sea
Posted:
February 16 on Manatal ATS
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More About this Listing: Executive Concierge
Executive Concierge is a Executive Executive Job at Crew Life at Sea located in Miami FL. Find other listings like Executive Concierge by searching Oodle for Executive Executive Jobs.
Executive Concierge is a Executive Executive Job at Crew Life at Sea located in Miami FL. Find other listings like Executive Concierge by searching Oodle for Executive Executive Jobs.