This listing was posted on The Resumator.
Merchant Risk Analyst
Location:
Boca Raton, FL
Description:
TouchSuite facilitates hundreds of millions of dollars every day in commerce across the globe. We are a market leader in deploying kiosk technology to independent business owners across North America, and additionally enable significant eCommerce and in-store transactions using the most innovative and secure technologies. To offer business owners and sales partners superior solutions, we partner with the world’s most influential forces in Payments: Visa, Mastercard, American Express, Discover, Wells Fargo Bank and others. Our service platform integrates tools from Salesforce.com, Trust-Pilot and others to support and measure the effectiveness of our service. We are seeking a talented experienced Risk Analyst to join our team in Boca Raton. The ideal candidate will play a pivotal role in safeguarding our organization against potential threats and ensuring the sustained success of our business. Key Responsibilities: Familiar with placing merchant accounts on ACH hold and terminating accounts, when needed Review / analyze daily, weekly, monthly merchant activity for increased credit risk, transactional variations, dispute activity, and fraud patterns. Maintain the operating account by tracking incoming ACH rejects and resubmits Perform periodic reviews on all high risk and high-volume merchants Aggregate data from multiple sources to provide a comprehensive assessment. Educate merchants on processing guidelines and security measures. Communicate with merchants regarding exception activity, action plans, and long-term risk solutions Research, resolve, and analyze chargeback and retrieval discrepancies to recover funds for clients Investigates complex dispute claims in accordance with rules and regulations with a high degree of accuracy and within prescribed time limits. Create reports, summaries, presentations, and process documents to display results of account performance trends and variances with analysis for recommended adjustments to controls and analytical models. Make decisions on required reserve amounts and releases Collaborate with other team members to effectively analyze and present data. Develop and maintain a strong familiarity with all data tools while identifying opportunities for possible risk systems enhancements. Communicate material performance trends to management personnel as appropriate. Additional tasks as assigned by the manager. Qualifications: College degree in a related field preferred 2+ years in the merchant services industry ideally with experience specific to fraud and risk Experience working with various transaction & risk monitoring tools/systems Familiarity with various tools used for risk management (TSYS, Merlink, E-connections, G2, Giact, Legit Script, Mastercard Connect, Lexis Nexis, CBOS, etc.) Strong deductive reasoning skills; can infer the complete picture using information gathered from multiple sources Understanding of Card Brand rules and regulations Analytical mindset with a critical, investigative approach to problem solving Detail oriented coupled with a high level of curiosity and risk awareness Solid written and verbal communication skills Able to juggle multi tasks and deliver consistent high performance Ideally able to work an 9 am - 6 pm ET, Monday - Friday schedule Why Work at TouchSuite: Health Benefits, 401k with 4% match, Flex days, PTO, and more. We have a fun, entrepreneurial and innovative environment where everyone shares a passion to win. Beautiful, brand-new office – modern & spacious, complete with a ‘Zen Garden’ and an indoor basketball court. The opportunity to be a true entrepreneur and make a real impact while learning real-world skills. The opportunity to be part of something that is revolutionizing industries. Excellent Leadership Team. Powered by JazzHR
Company:
Touchsuite
Posted:
January 30 on The Resumator
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More About this Listing: Merchant Risk Analyst
Merchant Risk Analyst is a Jobs Analyst Job at Touchsuite located in Boca Raton FL. Find other listings like Merchant Risk Analyst by searching Oodle for Jobs Analyst Jobs.
Merchant Risk Analyst is a Jobs Analyst Job at Touchsuite located in Boca Raton FL. Find other listings like Merchant Risk Analyst by searching Oodle for Jobs Analyst Jobs.