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Help Desk Technician
Location:
Annapolis Junction, MD
Description:
Description: The Level 1 System Administrator (SA) shall possess the following capabilities: Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning. Qualifications: An Active TS/SCI clearance + FS polygraph Seven (7) years experience as a SA in programs and contracts of similar scope, type and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. DoD 8570 compliance with IAT Level 2 is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. Desired experience: VMWARE, exposure to AWS Linux system administration experience Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.Powered by JazzHR
Company:
Columbia Technology Partners
Posted:
January 26 on The Resumator
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More About this Listing: Help Desk Technician
Help Desk Technician is a Customer Service Help Desk Technician Job at Columbia Technology Partners located in Annapolis Junction MD. Find other listings like Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.
Help Desk Technician is a Customer Service Help Desk Technician Job at Columbia Technology Partners located in Annapolis Junction MD. Find other listings like Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.