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Director of Guest Services
Location:
Charlottesville, VA
Description:
The Director of Guest Services is to direct all phases of the resort's guest service and front of house operations providing a luxury service to the guests. Direct and coordinate the activities of the Front Office operations including Front Desk, PBX, and Concierge and Bell staff. Provide efficient and courteous service to each guest and maximize occupancy and guest room revenue. Ensure all rooms related issues are handled during scheduled shift. Ensuring a positive and safe environment for all team members. Fiscal responsibility encompasses managing the day-to-day labor and direct expenses of the department. The Director of Guest Experience commands every aspect of the guest journey, from the guest's arrivals to after their departure, ensuring our resorts experience in unique and consistent, and exceeds the guest expectations. Job Posted by ApplicantPro
Company:
The Boar's Head Resort
Posted:
January 25 on ApplicantList
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More About this Listing: Director of Guest Services
Director of Guest Services is a Executive Director Job at The Boar's Head Resort located in Charlottesville VA. Find other listings like Director of Guest Services by searching Oodle for Executive Director Jobs.
Director of Guest Services is a Executive Director Job at The Boar's Head Resort located in Charlottesville VA. Find other listings like Director of Guest Services by searching Oodle for Executive Director Jobs.