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Hotel Sales Manager
Location:
Harrisburg, PA
Description:
Position: Hotel Sales Manager Direct Report: Director of Sales Job Summary: This role is responsible in developing relationships with local and national accounts to foster revenue generation for the hotel as it relates to guest rooms, food & beverage events, and meeting space rentals. Indicators of Success: Financial: Achievement of financial goals and improvement of prior year performance. Account Management: Organization of current and potential accounts including timely research of prospective clients. Client Satisfaction and Loyalty: Maintain positive relationship with clients, ensure complete satisfaction with services provided. Time Management: Strong ability to balance office responsibilities with outside sales calls, site tours, and social/business memberships. Areas of Responsibility: Utilize sales programs and systems to seek out and establish new accounts and leads in addition to maintaining current accounts by utilizing trace systems. Produce daily sales calls for the solicitation and booking of profitable business. Maintain complete and accurate sales files; trace system, weekly and monthly booking reports, weekly activity and expense reports and weekly schedule. Adhere to established booking procedures and sales office procedures as it relates to group room blocks, meeting and event space, creation of contracts and proposals. Effectively communicate guests' needs to Events Coordinator. Attend and actively participate in sales meetings and marketing planning sessions to assist in budgeting, advertising, and promotions. Be knowledgeable of local competition, understand changes in their marketing approach, and communicate needs or changes to the Director of Sales. Exemplify through actions positive attitude, team work and guest awareness, with a goal of achieving 100% guest satisfaction. Adheres to hotel policies and procedures, reports to work on time as scheduled, and follows all safety and security rules and procedures. Qualifications: Excellent ability to sell with strong experience in securing and managing new sales in the hospitality industry. Strong Organizational Skills and Office Administrative Skills including knowledge of MS Word, Excel, Power Point and able to quickly learn other computer software; also able to operate most office equipment. Ability to create business letters and other sales correspondence and knowledgeable in working in a professional office setting. Excellent Communication Skills Excellent English or bi-lingual including English verbal communication skills with the ability to communicate well with customers/guests and team members. Excellent Interpersonal Skills Excellent interpersonal skills with the ability to work well with a diverse group of clients, guests, and team members. Ability to prioritize responsibilities and tasks Demonstrate experience and ability to proactively prioritize needs, put first things first, and effectively manage resources and time. Guest Service Driven Excellent customer service experience with a strong knowledge of the importance of providing 100% customer satisfaction. Education & Experience Required: High School Diploma preferred and additional education in Sales & Marketing or related studies highly preferred but not required, will consider experience in lieu of education. 5+ years of experience working in a professional sales and sales management position; previous sales experience in a hotel or hospitality/catering setting highly preferred but not required. Physical Requirements: Must have average or above use of arms, hands, fingers, etc. to operate office equipment and computers, and telephone. Must have average or above hearing and vision to operate office equipment, computers, and telephones. Must have valid Driver's license Job Posted by ApplicantPro
Company:
Best Western Premier The Central Hotel & Conference Center
Posted:
January 25 on ApplicantList
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More About this Listing: Hotel Sales Manager
Hotel Sales Manager is a Sales Sales Manager Job at Best Western Premier the Central Hotel & Conference Center located in Harrisburg PA. Find other listings like Hotel Sales Manager by searching Oodle for Sales Sales Manager Jobs.
Hotel Sales Manager is a Sales Sales Manager Job at Best Western Premier the Central Hotel & Conference Center located in Harrisburg PA. Find other listings like Hotel Sales Manager by searching Oodle for Sales Sales Manager Jobs.