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Group ERP Process & Training Specialist
Location:
Wixom, MI
Description:
Vessco Holdings is implementing Global Shop Solutions (GSS), an Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) system across the family of companies that make up our business to support a best-in-class customer and team member experience. We are seeking a Group ERP Process & Training Specialist , who will partner with the team during the implementation process at each location and support system and process training. The base training documentation is in place and this individual will be responsible to customize the documentation and facilitate delivery of effective training to meet the needs of the location and the audience, with support from Subject Matter Experts (SMEs). Successful training and delivery, along with supporting documentation is critical to implementation of the company's ERP/CRM system. Following implementation, the Group ERP Process & Training Specialist will support ongoing maintenance and continuous improvement initiatives across all Vessco Holdings companies. This position represents an excellent opportunity in a dynamic, entrepreneurial, fast growing, and employee focused company. Role and Responsibilities Adapt provided training content and material to suit the business, group, or audience; generating training materials customized to the specific location going through implementation. Coordinate all aspects of the Global Shop ERP and CRM training program; scheduling training classes, coordinating with subject matter experts, and handling logistics for training activities across assigned locations. Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, video training, and on-the-job coaching. With input from leaders and the team, design and apply assessment tools to measure training effectiveness, track, and report outcomes. Support the administration and management of GSS Learning Management System (LMS), including creation of customized training courses and videos. Other duties as assigned. Education Associates degree or equivalent, in a related field. Qualifications Requirements 2+ years of experience with process documentation and training. Knowledge of learning management systems and training methodologies. Excellent oral, written, facilitation, coaching and presentation skills; including the ability to patiently explain technical material. The ability to work effectively with all stakeholders including field service, project management, sales, accounting, leadership, and others. An enthusiastic, self-starter willing to pitch in when and where needed. Proficient in Microsoft Office and Adobe. Strong organization skills. Strong business acumen. Preferred Skills Global Shop ERP/CRM experience. Experience in an equipment distribution and service industry (job and project based). Job Posted by ApplicantPro
Company:
Kennedy Industries
Posted:
January 25 on ApplicantList
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More About this Listing: Group ERP Process & Training Specialist
Group ERP Process & Training Specialist is a Training & Instructor Jobs Training Specialist Job at Kennedy Industries located in Wixom MI. Find other listings like Group ERP Process & Training Specialist by searching Oodle for Training & Instructor Jobs Training Specialist Jobs.
Group ERP Process & Training Specialist is a Training & Instructor Jobs Training Specialist Job at Kennedy Industries located in Wixom MI. Find other listings like Group ERP Process & Training Specialist by searching Oodle for Training & Instructor Jobs Training Specialist Jobs.