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Client Success Manager (CSM)
Location:
Waterloo, IA
Description:
The healthcare industry is rapidly changing. Patients want more personalized care and communication whether it's sent to their mobile, laptop or mailbox. The patient/provider relationship has never been more important to practices. For more than 50 years, POS Professional Office Services, Inc. has worked with 30,000-plus medical practices to improve its patient communications and practice profitability! Our solutions include Patient Payment Services. Digital Messaging. POS sets itself apart from the competition by integrating and branding all of a practice's communications to create loyalty and better relationships with patients. To learn more about our dynamic privately held corporation , visit www.poscorp.com . We are currently seeking Client Success Manager candidates for a unique career opportunity to become part of our dynamic and innovative Electronic Products and Services Team. This position is located at our Corporate Offices in Waterloo, Iowa, and will: Provide a strategic and supportive partnership for our customers at every stage of the buying process. This includes product demonstrations, CRM documentation, specific software training, implementation support, monthly utilization reports, etc. You'll be focused on building loyalty to ensure long-term client retention by presenting product information, addressing customer issues and helping the sales team with upsells and renewals. Have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Is the point of contact for customers who are looking to buy products and services, and they are the primary/secondary contact for customers throughout the buying process. Client Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their customers. We seek candidates with the following credentials: BA/BS Degree (Business, Communications, Marketing or other related field preferred or 3-5 years work experience in a related field.) Customer Service experience required. (Technical experience preferred.) Other experience/educational training should include web, internet experience as well as Excel and Word experience. Salary range: $56,000 to $70,000 commensurate with experience. POS offers an excellent opportunity for growth in a team environment with on-going training. In addition, we offer a comprehensive benefits program including medical, dental, vision, disability, life insurance, and 401(k). Job Posted by ApplicantPro
Company:
Pos Professional Office Services
Posted:
January 25 on ApplicantList
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More About this Listing: Client Success Manager (CSM)
Client Success Manager (CSM) is a Executive Manager Job at Pos Professional Office Services located in Waterloo IA. Find other listings like Client Success Manager (CSM) by searching Oodle for Executive Manager Jobs.
Client Success Manager (CSM) is a Executive Manager Job at Pos Professional Office Services located in Waterloo IA. Find other listings like Client Success Manager (CSM) by searching Oodle for Executive Manager Jobs.