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Box Office & Front Of House Associate
Location:
Orlando, FL
Description:
Orlando Shakes in partnership with UCF , Central Florida’s largest professional regional theater company, is searching for a part-time Box Office & Front Of House Associate.If you are passionate about delivering outstanding customer service, have a keen eye for detail, and thrive in a dynamic environment, we invite you to join our team as a Box Office & Front Of House Associate. Submit your resume for an opportunity to be a key player in creating memorable experiences for our patrons and contributing to the success of our organization. OVERALL JOB RESPONSIBILITES Box Office Duties: Provide a welcoming and helpful environment for patrons, volunteers, staff, and visitors. Disseminate event information across multiple platforms to patrons and staff Process subscription and single ticket sales efficiently using Spektrix Ticketing software Coordinate with various departments to address patron needs Conduct data entry and management tasks related to box office functions Manage voicemail and respond to inquiries via phone and email Work with management and a team to complete various projects. Front of House Duties: Support morning student performances, matinee & evening performances on an as needed basis. Assist groups & individuals with entering and exiting the theater. Coordinate with the education department & box office manager regarding performances Work closely with stage management before, during and after performances regarding various start & end times and late patron seating. Address ADA needs before, during and after performances Accurately produce performance reports Monitor volunteer activities and perform necessary tasks as required EXPERIENCE & SKILLS Have a professional attitude, appearance, and personality Exhibit exceptional customer service skills Professional phone etiquette Exceptional verbal communication Ability to properly record information and produce various reports Ability to take direction and problem solve Distribute Will Call tickets, reprint tickets, and assist guests as needed during performances Manage voicemail and respond to all inquiries over the phone and by email Be familiar with the season, theaters, and overall operations Experience in Spektrix or other box office/ticketing software (REQUIRED) Be highly proficient in Google G-suite and Microsoft Office software ORGANIZATIONAL RELATIONSHIPS: Reports directly to the Box Office Manager & Front Of House Manager SCHEDULE: Schedule varies based on event scheduling Shifts range from 11:30 start time to 11:00 end time.
Company:
Orlando Shakes Theater, In Partnership With UCF
Posted:
January 17 on PrismHR Hiring
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More About this Listing: Box Office & Front Of House Associate
Box Office & Front Of House Associate is a Clerical Office Administrator Job at Orlando Shakes Theater, in Partnership With UCF located in Orlando FL. Find other listings like Box Office & Front Of House Associate by searching Oodle for Clerical Office Administrator Jobs.
Box Office & Front Of House Associate is a Clerical Office Administrator Job at Orlando Shakes Theater, in Partnership With UCF located in Orlando FL. Find other listings like Box Office & Front Of House Associate by searching Oodle for Clerical Office Administrator Jobs.