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DescriptionNorthwest Tellers are important members of our
Location:
Pittsburgh, PA
Description:
DescriptionNorthwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems and uncovering financial needs for referral to the appropriate line of business.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education: High School Diploma or equivalent preferred Work Experience: Customer service experience preferred Cash handling experience preferredBanking and/or retail experience preferred ESSENTIAL FUNCTIONS: Provide the best customer experience possible by being courteous and efficient to all customers, in person or over the telephoneCommunicate with customers to recognize cross-selling opportunitiesContribute to the overall sales performance of the office teamEducate and/refer Northwest solutions that meet our customer/client needs through the Northwest 360 model - bank, borrow, invest, and insureComplete educational training as assignedParticipate in regular office meetingsContribute to the office's success of operations and auditAble to work evening hours and weekends as scheduled or assignedEnsure compliance with Northwest's policies and procedures, and Federal/State regulationsNavigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiencyWork as part of a teamWork with onsite equipment KNOWLEDGE, SKILLS, & ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisionsAbility to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or writtenAbility to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and informationAbility to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and informationAbility to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areasKnowledge of computers and the Teller SystemEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Company:
Northwest Bank
Posted:
January 2 on WhatJobs
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More About this Listing: DescriptionNorthwest Tellers are important members of our
DescriptionNorthwest Tellers are important members of our is a Banking Jobs Teller Job at Northwest Bank located in Pittsburgh PA. Find other listings like DescriptionNorthwest Tellers are important members of our by searching Oodle for Banking Jobs Teller Jobs.
DescriptionNorthwest Tellers are important members of our is a Banking Jobs Teller Job at Northwest Bank located in Pittsburgh PA. Find other listings like DescriptionNorthwest Tellers are important members of our by searching Oodle for Banking Jobs Teller Jobs.