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Position: Customer Service Representative Location: Onsite-
Location:
Tucson, AZ
Description:
Position: Customer Service Representative Location: Onsite- Tucson, AZ Terms: Full-time Pay: $18/ HourJoin Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. ResponsibilitiesAssist customers with issues and concerns they are experiencing during the use of the product and/or serviceDocument call-related information for auditing and reporting purposesMaintain and update customer information as necessaryUpsell current customers on new or enhanced servicesQualificationsHigh school diploma or GEDCustomer service experience is a plusStrong computer navigational skillsFamiliarity with Microsoft Office applications (Word, Excel)Excellent oral and written communication skillsExceptional listening/comprehension skillsProfessional and courteousCustomer orientedWork EnvironmentRegular work performed in a climate-controlled, call-center environmentOngoing usage of phone and computer systemsPhysical DemandsConstant sedentary workBenefitsHealth, dental, and vision coverage/HSAPTOPaid holidays and sick timeOptional daily pay or weekly pay401K retirement planLeadership programsPaid training and tuition reimbursementEmployee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet suppliesEmployee assistance programAdditional voluntary benefitsNext StepsPlace an applicationComplete your online assessmentOur team will review your applicationIf selected to move forward, our team will follow up directlyDISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Company:
Alorica
Posted:
January 2 on WhatJobs
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More About this Listing: Position: Customer Service Representative Location: Onsite-
Position: Customer Service Representative Location: Onsite- is a Customer Service Customer Service Representative Job at Alorica located in Tucson AZ. Find other listings like Position: Customer Service Representative Location: Onsite- by searching Oodle for Customer Service Customer Service Representative Jobs.
Position: Customer Service Representative Location: Onsite- is a Customer Service Customer Service Representative Job at Alorica located in Tucson AZ. Find other listings like Position: Customer Service Representative Location: Onsite- by searching Oodle for Customer Service Customer Service Representative Jobs.