This listing was posted on The Resumator.
Customer Service Representative
Location:
Plant City, FL
Description:
Are you a friendly and solutions-oriented individual with a passion for providing exceptional customer experiences? Join the team as a Customer Service Representative and become a vital link between our clients and our logistics operations. As a representative, you will play a key role in ensuring smooth communication, resolving issues, and delivering top-notch service. Responsibilities: Customer Interaction: Serve as the primary point of contact for our clients, addressing inquiries, providing updates, and resolving issues promptly and professionally. Order Tracking: Monitor the progress of shipments, keeping clients informed of delivery status and potential delays. Issue Resolution: Collaborate with internal teams to troubleshoot and resolve any problems that may arise during the transportation process. Communication: Maintain clear and concise communication with clients, carriers, and internal stakeholders to ensure accurate and timely information sharing. Documentation: Keep detailed records of customer interactions, inquiries, and resolutions in our CRM system. Problem Solving: Analyze challenges and proactively identify solutions to meet customer needs and exceed their expectations. Process Improvement: Provide valuable insights to improve operational processes and enhance the overall customer experience. Powered by JazzHR
Company:
Latitude
Posted:
January 1 on The Resumator
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Latitude located in Plant City FL. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Latitude located in Plant City FL. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.