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Spa Receptionist
Location:
Charlottesville, VA
Description:
We are seeking a Full-time Receptionist to join our Spa team. You will coordinate all Spa appointments, retail transactions, flow of laundry and daily routines of the Spa while maintaining 4 Diamond Service Expectations. Requirements : Answer multi-line telephone within three rings Ensure efficiency and productivity through coordination of appointments with the hotel Guest Services Agents, ensuring Boar's Head customer service standards are followed Help maintain inventory, including amenities, linens, treatment products, retail products and cleaning supplies Assist in conducting monthly inventory control counts Maintain organization and cleanliness of Front Desk and retail displays Maintain quiet room amenity levels Clean lockers and maintain locker room amenity levels Bill retail purchases and gift certificates Make, confirm and bill Spa appointments Qualifications : Strong communication skills, both oral and written Computer knowledge and experience Ability to work 5-7 days per week in rotational shifts, including holidays and weekends Proven ability to: Perform job functions with attention to detail, speed and accuracy Prioritize and organize Resolve problems calmly, using good judgment Work independently Understand guest's service needs and solve them proactively Work effectively with managers and co-workers Protect guests' property and confidentiality Work under stress in a fast-paced environment At least 2 years of customer service experience, preferably in a Spa or Resort environment and previous cash handling experience are desirable Job Posted by ApplicantPro
Company:
The Boar's Head Resort
Posted:
December 27 2023 on ApplicantPool
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More About this Listing: Spa Receptionist
Spa Receptionist is a Clerical Receptionist Job at The Boar's Head Resort located in Charlottesville VA. Find other listings like Spa Receptionist by searching Oodle for Clerical Receptionist Jobs.
Spa Receptionist is a Clerical Receptionist Job at The Boar's Head Resort located in Charlottesville VA. Find other listings like Spa Receptionist by searching Oodle for Clerical Receptionist Jobs.