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Truck Shop Service Supervisor
Location:
Cranberry Twp, PA
Description:
DEFINITION: In accordance with management directives this position provides supervision to Shop Service personnel and Clerical employees to ensure that all job assignments are carried out in the most efficiently prescribed means possible while reaching the highest attainable degree of quality and delivery performance.SUMMARY OF DUTIES: This position may perform any combination of the following duties:- Effectively manage truck shop service personnel, while fostering good management relations.- Maintain existing sales and increase sales to existing and new customers.- Maintain high level of customer satisfaction by identifying and resolving problems promptly.- Manage service expenses and profitability.- Maintain service Key Process indicators (KPI) results to acceptable levels.- Effectively manage work in process (WIP) by ensuring work orders are closed in accordance with established timelines.- Conduct regularly scheduled safety meetings and enforce all safety policies and procedures.- Investigate and report on job related accidents or safety concerns.- Coordinate outside vendor repair work with shop work in progress.- Ensure all warranty requirements are met.- Actively enforce all Company policies and procedures.- Conduct performance evaluations.- Assign building maintenance duties on daily basis.- Operate basic office equipment.- Perform other work related duties as assigned.Degrees or Other Special Requirements:- Comprehensive knowledge of over the road trucks and their application.- Thorough understanding of Company practices and policies in relation to the direction of the work force.- Effective verbal and written communication skills.- Ability to meet deadlines and handle multiple tasks.- Ability to learn new systems and processes.- Solid computer skills with a working knowledge of Microsoft Office products.- Ability to read, understand, interpret and convey technical information.- Strong customer service orientation.
Company:
Cleveland Brothers Equipment Company
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Truck Shop Service Supervisor
Truck Shop Service Supervisor is a Executive Supervisor Job at Cleveland Brothers Equipment Company located in Cranberry Twp PA. Find other listings like Truck Shop Service Supervisor by searching Oodle for Executive Supervisor Jobs.
Truck Shop Service Supervisor is a Executive Supervisor Job at Cleveland Brothers Equipment Company located in Cranberry Twp PA. Find other listings like Truck Shop Service Supervisor by searching Oodle for Executive Supervisor Jobs.