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Parts Support Service Representative
Location:
Harrisburg, PA
Description:
Best Line Equipment is currently seeking a full-time Aftermarket OEM Parts Support Service Representative (PSSR) for the Pennsylvania Capital region. The territory will consist primarily of Dauphin, Lebanon, York, and Lancaster Counties. The duties of this position include traveling to customer locations throughout the assigned area, acting as the "in field" link between the company and the parts, sales, and service departments at the various locations within the territory. In this role the individual will be responsible for sales of parts and/or service-related agreements for construction and industrial equipment, between Best Line Equipment and the customer base, current and new. The position has an annual base salary plus the opportunity to earn a variable compensation component. At Best Line Equipment, we strive to incorporate leading-edge technology into our business while keeping the well-being of our employees and customers at the forefront of our operations. W e believe that it takes great employees to build a great organization and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on job satisfaction, diversity, and a shared responsibility to serve the customer. If you would enjoy the chance to make your mark with the premier equipment rental, sales, service, and parts company who was voted Top 100 Best Places to Work in Pennsylvania for three consecutive years, consider a future with Best Line Equipment. Responsibilities: Interact with clients, knowing their specifications and offering them the best products. Sell products to repair the problem and meet the customer's needs. Visit external customers to make a sale and determine replacement parts required according to customer requests or customer descriptions of malfunctions. Report directly to PSSR/Parts manager for work orders requesting parts for external customers. Retrieve approved work orders from parts manager and create purchasing orders to bill the customer. Manually check inventory stock in assigned mobile parts van and/or through the software CDK. Physically spot check inventory on an average of six times per year. Examine returned parts for defects and exchange defective parts or refund money. Occasionally package and ship parts back to the manufacturer or customer. Requirements: High school diploma or equivalent preferred At least 2 years of construction equipment experience in parts, service, or sales (or a combination thereof) Excellent customer service skills Knowledge of machines and tools, including their design, uses, repair, and maintenance Valid Driver's License Job Type: Full-time Benefits: 401(k) w/ company match Dental insurance Disability insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid vacation Paid sick time Vision insurance #MP
Company:
Best Line Equipment
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Parts Support Service Representative
Parts Support Service Representative is a Customer Service Service Coordinator Job at Best Line Equipment located in Harrisburg PA. Find other listings like Parts Support Service Representative by searching Oodle for Customer Service Service Coordinator Jobs.
Parts Support Service Representative is a Customer Service Service Coordinator Job at Best Line Equipment located in Harrisburg PA. Find other listings like Parts Support Service Representative by searching Oodle for Customer Service Service Coordinator Jobs.