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Senior Network Engineer/ Microsoft 365 Administrator - Metropolitan Office | Network Engineer in T1

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Senior Network Engineer/ Microsoft 365 Administrator - Metropolitan Office

Location:
Los Angeles, CA
Description:

The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in Los Angeles, it is also a great place to work, make a difference in your community and meet like-minded individuals. With twenty-six branches, three camps and over fifty child care sites, the LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passion, grow your career and make an impact! We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset! We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming! Position Description The Senior Network Engineer/Microsoft 365 Administrator is responsible for managing, monitoring, maintaining, securing, and recommending network architectures that support the Associations' mission. This includes connectivity to 26 branches, 3 camps, and 60+ satellite locations. This position is also responsible for supporting the continual operations and improvements of the YMCA's M365 tenant, including ensuring the effective use of M365 for our YMCA staff and volunteers, and ensure the Association is following best practices for M365 and Azure. This position will act as the subject matter expert and technical administrator with comprehensive knowledge of O365, Microsoft 365, and the applications and services available across the Microsoft on premises and cloud platforms. This position will supervise the Network Specialist and work collaboratively with the rest of the IT Team to understand and support current configurations, software applications, policies, and technical components. The Senior Network Engineer/Microsoft 365 Administrator will evaluate strategic approaches for deploying hardware and services and provide input into M365 service roadmap development. Qualifications Requires a bachelor's degree in computer science, information systems, business administration, or a related field and 7-10 years proven IT work experience. Extensive experience in enterprise network/security architecture design and document creation. (CCNA and/or CISSP Preferred.) Must have an understanding of information business systems. Strong understanding of IP, TCP/IP and other network administration protocols. Microsoft M365 Certification(s) and/or Microsoft Azure certification(s) preferred. Experience supporting O365/M365 implementations. Experience with Microsoft Azure Active Directory (AAD) Experience with OneDrive, SharePoint, and Microsoft Teams Experience with Exchange services. Excellent listening, interpersonal, written and oral communication skills. Strong analytical and problem-solving skills, good verbal and written communication skills. Ability to work independently and within groups and manage multiple activities and/or tasks simultaneously. Exceptional organizational and time management skills. Able to anticipate and initiate work to be performed. Experience working in a team oriented, and mission driven environment. Proven ability to create strategic partnerships both internally and externally. Ability to work with staff, vendors, and consultants at all levels. Model YMCA character and live a healthy lifestyle. Network Security & Management Supervise Network Specialist and manage and guide relationship with Managed Services Security Provider (MSSP) to create and maintain the organization's security architecture design utilizing a multi-layered security approach. Manage and oversee the operations of the enterprise's security solutions through management of the organization's security processes to remain in compliance with governing laws and regulations, such as PCI, HIPAA, NIST and CIS Framework, etc. Establish an enterprise security stance through policy, architecture and training processes using technologies such as Networking Equipment, Firewall, and Web Filtering. Ensure the confidentiality, integrity and availability of the data residing on or transmitted to/from/through enterprise workstations, servers and other systems and in databases and other data repositories. Initiate, facilitate, and promote activities to create information security awareness throughout organization. Provide oversight and ownership for intrusion detection and response using various security tools. Supervise all investigations into problematic activity and provide on-going communication with senior management. Contain, monitor and resolve security issues involving the internal network's interfaces with public/private networks. Research, analyze, recommend, and implement network architectures that utilize the organization's standard technology platforms. Document network procedures and oversee the operation of these procedures for audit compliancy. Manage and oversee work of outsourced contractors. Create, maintain, and test the organization's Disaster Recovery Plan. Manage, maintain, and secure equipment in the data center. Configure, troubleshoot, support, and administer LAN/WAN. Including Telecommunications Network and equipment (MPLS, SDWAN, VOIP, etc.). Help troubleshoot network connectivity problems for applications. Configure and monitor internet usage based upon branch needs and executive approval using content filtering applications. Research, analyze, and advise various technical committees on how network security issues may affect their related projects. Microsoft Office 365 Technical subject matter expert to include advanced level understanding of Azure AD, SharePoint Online, Teams, Intune, Power BI and other components of the Office and Microsoft 365 services for our tenants. Support the Architects of SharePoint, Exchange, Azure AD, Power BI, M365 and others. Maintains a comprehensive technical understanding of all aspects of Office 365 Maintains awareness of O365 roadmap and releases. Review service features and provide recommendations for adding or removing features based on an understanding of our environment, business requirements and technology roadmaps; present how the different components fit together and affect each other. Support Azure Active Directory, M365 Cloud Connectors, Azure, and integration with Microsoft applications and 3rd Party applications. Provide guidance and oversight on report creation and distribution of monthly, weekly and ad-hoc reports on delivery and performance of M365 services. Provide guidance and support for monitoring Azure Service Health, set-up service health alerts to provide timely notifications to stakeholders of service issues, planned maintenance, and health advisories. Provide structure and guidance for internal teams developing M365 Power Shell commands and scripts to support the environment. Review business requirements and support Data Loss Prevention (DLP) recommendations to secure our assets and tenant. Investigate complex issues from a total systems picture (i.e., infrastructure, client device, application, and cloud service) Provide recommendations for content retention, boundary control, security, and access rights in the client's tenants. Develop auditing processes for tenant changes and licenses, including MACs, groups, policies, etc. Define processes for managing, tracking, and auditing changes in administrative roles. Provide guidance and support for updating password expiration policies, creating and managing cloud-based policies, and creating and managing service requests. Support, management, day-to-day admin, and full deployment of new services such as One Drive, Teams, Cloud App Security. Endpoint manager, Intune and other advanced M365 M5 services. Provide support for developing KBs and training materials for existing and new services/applications. Performs day to day activities within the O365 admin portals. Provide implementation, troubleshooting, maintenance, and monitoring support of M365 issues and incidents. Create and deploy policies to protect devices and accounts. Other Responsibilities Manage and maintain the infrastructure necessary for connectivity to all business applications, strategically utilizing cloud solutions. Help support other applications as necessary. Research and propose new or updated technologies that will aid the YMCA in accomplishing its strategic plan. Work with Data Security Committee on ensuring that the YMCA of Metropolitan Los Angeles remains compliant with Payment Card Industry Standards. Document procedures as to further best practices in technology. Exhibit commitment to the YMCA mission and strategic plan by regular participation in Association events and activities. Perform duties assigned by the Senior Vice President, Information Technology. Attend staff meetings as required. Take responsibility for attending training activities related to job requirements. Assist YMCA committees, task forces, and cabinets with their information technology requirements. Working Conditions: In office work preferred; however occasional remote work is allowed. Must have own transportation and be willing to drive to various Y locations. Must be willing to work hours necessary to get job done. Must be able to lift up-to 50 lbs. Must be able to squat, push, pull, and climb ladders.
Company:
Ymca Of Metropolitan L.A.
Posted:
December 26 2023 on ApplicantPro
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