Data Services Specialist

This listing was posted on ApplicantPro.

Data Services Specialist

Location:

Fairfield, ME

Description:

Data Services Specialist 1 Position Summary - As a Data Service Specialist, you will be focused on reviewing and processing customer orders and you will be responsible for keying in customer account data with a high level of productivity and accuracy on a daily basis. The ideal candidate will have the ability to consistently meet deadlines and work well within a team environment. This position requires excellent Microsoft Office skills, and the ability to multitask while working in multiple databases. This position may support more than one department within the company . Responsibilities Completes, maintains, and processes pertinent documentation and customer records Clears/processes web order for the order batch cycles Handles orders that kick out of the fulfilment process due to customer errors, and pricing discrepancies, etc. Maintain customer records including duplicate accounts, merge requests, and customer maintenance updates in multiple systems Maintains an efficient rate of productivity with a high rate of accuracy Ability to meet schedule deadlines and be flexible to support peak volumes Takes the initiative to obtain and consistently upgrade knowledge by participating in training opportunities Understands and adheres to established department protocols, processes Builds relationships and works closely with co-workers, at all levels of the organization in a positive manner to leverage the knowledge and the experiences of the JSS staff to support the customer experience Identifies and communicates system failures and areas of opportunity to enhance the customer experience Regular attendance, punctuality and adherence to agreed-upon schedule of availability is an essential function of this position Complete other tasks as assigned Evening hours required during the peak season Education High school diploma or GED required. Qualifications & Skills Excellent attention to detail Demonstrated knowledge of relevant computer software applications, and the ability to work with more than one program simultaneously, including Microsoft Office products Excellent interpersonal skills Proven ability to learn difficult information quickly Strong problem-solving capabilities A forward thinker Ability to work independently as well as being a self-starter A team player with a strong work ethic and an outgoing positive attitude The propensity for taking that extra step in finding the right solutions for each individual customer's needs Knowledge of customer service principles and practices, the customer's first approach CRM/OMS experience a plus but not required Proficient in keyboarding/typing skills Ability to work on multiple tasks simultaneously Ability to thrive in a fast-paced environment Physical Requirements Ability to read, count, and write to accurately complete all documentation Ability to work varied hours/days as business dictates Ability to sit at a computer for at least 75% of the work day Ability to bend, pull, and lift up to 35 pounds Benefits Health Insurance (HNO, PPO, HSA) Dental Insurance Vision Insurance Flexible Spending Accounts (Medical & Dependent Care) Employee Stock Ownership Plan & Profit Sharing 401(k) Employee Discount Maternity/Paternity/Adoption & Foster Care leave Company Paid Life insurance Voluntary Life Insurance Voluntary Pet Insurance Company Paid Short & Long-Term Disability Insurance Paid Time Off Educational Assistance Johnny's Selected Seeds was established in 1973 by our Founder, Rob Johnston, Jr. Today we are 100% Employee Owned . Johnny's mission is Helping families, friends, and communities to feed one another by providing superior seeds, tools, information, and service . Johnny's is renowned for our exceptional customer service offering seeds, tools, supplies and information to direct-market growers and avid home gardeners. We source, breed, trial, and sell outstanding selected varieties of vegetables, cut flowers, herbs, and farm seed, as well as thoughtfully designed tools and equipment. We take pride in the wealth of information and depth of experience we offer our customer base, nationwide and globally. We are a strong, stable company focused on growth while still maintaining our small company feel and staying true to our roots. Beautiful Central Maine, where our research farm, warehouse, and offices are located, is the perfect launching point for an active, four season lifestyle. Geographically situated halfway between Maine's mountains and its 4500-mile-long coastline, we're a short drive away from resorts, parks, and harbors renowned for a rich diversity of recreational and cultural opportunities. If you are passionate about good, healthy food and would choose to work for a company with fellow co-owners who are passionate about our mission and values, Johnny's may be the place for you! Johnny's Selected Seeds is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Company:

Johnny's Selected Seeds

Posted:

December 26 2023 on ApplicantPro

Visit Our Partner Website

This listing was posted on another website. Click here to open: Go to ApplicantPro

Important Safety Tips

Always meet the employer in person.
Avoid sharing sensitive personal and financial information.
Avoid employment offers that require a deposit or investment.

To learn more, visit the Safety Center or click here to report this listing.

Data Services Specialist | Data Services Specialist in Customer Service Job at Johnny's Selected S1

Data Services Specialist

Visit Our Partner Website