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Customer Service Representative
Location:
Rancho Cordova, CA
Description:
Customer Service Representative $16 to $25 + per hour Are We the Right Fit for You? Are you looking to join a company that is the leader in home services? Are you looking for rewarding work with great pay, benefits and advancement opportunities? If you are highly motivated to enter a career with a position that is in demand, you have found your best opportunity! Sierra Pacific has been an industry leader in the residential retrofit business in the Greater Sacramento Region since 1984, with services spanning from HVAC, Solar Pool, Solar Electric & Generators, to Water Treatment and Windows. We are dedicated to providing the "Wow" experience for our clients with every interaction, and are looking for team members with a shared commitment to integrity and excellence. Job Description The CSR 1 position's duties and responsibilities include receiving inbound calls throughout the day to schedule client requests for service, while managing the routes of our technicians by confirming appointments and scheduling follow up work. The position is fast-paced, and requires the individual to be able to transfer attention from one duty to the next quite often, while possessing sound judgment to find solutions for any challenges which may arise. CSR 2 & 3 positions include additional duties; parts orders, invoicing, and warranty processing. Responsibilities Answering inbound calls, booking appointments, and scheduling efficiently with a high-level attention to detail Supporting field technicians with scheduling, follow up, and administrative support Working as a team to accomplish administrative tasks Communicate with clients with updates on parts, scheduling, appointment confirmations and follow up phone calls Ask high level qualifying questions to clients to setup field technicians for success in the field Qualifications Be a strong team player Work with a good attitude wanting to learn Strong customer service skills Desire to exceed customer's expectations Drug-free workplace Ability to handle physical workload, including lifting up to 50 lbs Benefits Medical, Dental & Vision Insurance Paid Vacations Paid Holidays 401K with Employer Match Year-round work Paid training Job Type: Full-time or Part-Time Pay: $16 to $25+ per hour
Company:
Sierra Pacific Home And Comfort
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Sierra Pacific Home and Comfort located in Rancho Cordova CA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Sierra Pacific Home and Comfort located in Rancho Cordova CA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.