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Scheduling/Patient Coordinator
Location:
Barnstable, MA
Description:
Scheduling Coordinator About us.... ARCH Orthodontics is one of the fastest growing Dental Practices in New England. We're celebrating 49 years of service, and since the day we opened our doors in Stoughton, MA, we have been bringing our vision to reality: To deliver the greatest smiles and healthiest bites to every person in every area we serve in the most compassionate and caring way while maintaining a small and intimate, "local provider" feel. We are a collection of diverse individuals who love what we do. Even before the first point of contact with a patient we are always thinking, "How can we make this the best experience for them, their family and for us?" We're always evolving and investing in our people so we never stop learning and growing. The Opportunity Oftentimes the very first contact between our dental practice and the patient is with YOU! This is one of the most critical roles in our office. The Scheduling/Patient Coordinator manages the front desk, ensures consistent and manageable patient flow and is responsible for the initial patient experience. They truly are what we like to all, "Patient Ambassadors." Ensuring that all of our patients receive the respect, courtesy and attention that they deserve is top of mind for this position all day, every day. General Duties The Scheduling/Patient Coordinator creates the first impression and a lasting impression for each patient, whether in person or on the phone. This person greets patients, schedules appointments, answers phones in our call center, manages administrative records and financial records such as insurance billing and payments. They communicate consistently with patients and develop long-lasting relationships with the people in our care. Sometimes, scheduling can be challenging as we have multiple locations, so this person needs to be incredibly organized, plan the work and work the plan! If juggling many priorities is your thing - this is the right role for you! Requirements Ability, and willingness, to work in both our Hyannis and Orleans offices. Sense of humor and compassion for others. Incredible organizational and planning skills. Minimum typing skills of 35 to 40 words per minute, or better. Prior experience in customer service, or call center environment, is strongly preferred. Prior scheduling experience is a major plus. Must love working with the public - particularly young children and parents. Ability to maintain composure when during peak office times. Outstanding communication skills, and willingness to acquire additional skillsets. High School Diploma or GED A strong sense of personal values and integrity. Willingness to travel to other locations if needed.
Company:
Arch Orthodontics Pc
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Scheduling/Patient Coordinator
Scheduling/Patient Coordinator is a Nurse & Healthcare Patient Coordinator Job at Arch Orthodontics Pc located in Barnstable MA. Find other listings like Scheduling/Patient Coordinator by searching Oodle for Nurse & Healthcare Patient Coordinator Jobs.
Scheduling/Patient Coordinator is a Nurse & Healthcare Patient Coordinator Job at Arch Orthodontics Pc located in Barnstable MA. Find other listings like Scheduling/Patient Coordinator by searching Oodle for Nurse & Healthcare Patient Coordinator Jobs.