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Sales Support Associate | Sales in Sales Job at Composecure in Somerset NJ | 7116874813

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Sales Support Associate

Location:
Somerset, NJ
Description:

Sales Support Associate Reports to: Sales Support ManagerFLSA Status: ExemptPosition Summary:This position is responsible for a variety of activities and projects assigned by the Sales Support Manager such as document preparation, account management assistance and similar tasks. A related responsibility is the coordination of expediting Sub-Contractors orders, including follow up and meeting deadlines. This position is also responsible for communications with internal departments, outside vendors and customers at the direction of Management.Essential Responsibilities:Sales Support Tasks· Card Body ConstructionsWork with various departments (examples but not limited to: R&D, Engineering, Prototype Team, Production Team) on card construction development and approvals. Liaison with various independent laboratories for various types of scheme-driven card testing requirements including, but not limited to, ISO and CQM. Duties will also include, but not limited to, requesting quotes, labeling products, reviewing and managing test reports, make required parties aware of any potential issues or concerns, set and attend meeting as necessary with internal departments and outside vendors, and ensure expectations are met.· Chip QualificationsWork with Supply Chain and the Prototype Team to create proofs, sample requests, and sales orders as required. Manage the card manufacturing of the test cards. Duties will also include, but not limited to, make required parties aware of any potential issues or concerns, set and attend meeting as necessary with internal departments and outside vendors, and ensure expectations are met.· R&D Test Cards, Key Rotations, Stock Cards, Marketing Cards, and Revenue ProjectsWork with various departments (examples but not limited to: Sales, R&D, Engineering, Prototype Team, Production Team) to create proofs, sample requests, and sales orders as required for testing cards (chip testing, personalization testing, construction testing, etc.). Duties will also include, but not limited to, labeling products, attending meeting as necessary with internal departments and outside vendors, and ensure all lead times are met.· Sales CPS ManagementSupervise the CPS process from initial request through to creation of the local pre-perso code in the CPS System. The BAP validation process to include, but not limited to, extraction reception, and extraction import into the CPS, ensure all information is correct, tracked and updated on the CPS database, create the local pre-perso code, confirm the key has been properly loaded, then send a BAP request to production for testing. Manage any errors that occur during the process. Train all CPS operators as necessary.· Scheme SubmissionsSubmit prototype and productions proofs to scheme as required. Become familiar with CAROL, Mastercard Connect, BMAS, and Workfront systems. Additional duties to include escalating any urgent requests with scheme. Liaison with schemes with any rule and artwork questions that arise, attend any required meetings, track submissions internally and create yearly reports, submit card samples as required, and alert project management of any updates.· Process ProjectsAssist in any long-term process projects as necessary and as appointed.Other Important Responsibilities:Assist the Project Managers with any additional duties such as entering orders in the company ERP system, creating ship authorizations, shipping, supporting team members that are out of the office.· Assist Sales team members with any statements of work that need to be issued.· Update Salesforce tracking as necessary.· As part of the EMS- Environment Management System, will meet compliance obligations and accountability by contributing but not limited to the company's recycling guidelines, proper waste and other environmental performance practices· Will be required to perform other job functions, as assignedRequired Skills and Competencies:· BS or BA degree required· Ability to relate to employees and understand their needs· Excellent communication skills, both oral and written· Strong attention to detail and ability to self-check own work· Excellent time management skills· Task oriented excellent organizational skills, ability to prioritize work load· Enthusiastic attitude, cooperative team player, adaptable to new or changing circumstances, professional demeanor, sensitive to client needs, self-motivated, creative and innovative;· Excellent problem-solving skills· High level of computer literacy including working knowledge of Microsoft Office applications and Outlook.Physical qualifications and work environment:· Must be able to lift 20 lbs.;· Must be able to sustain office work for 8+ hours per day including the following:· Sitting in an office chair· Typing· Reaching for the telephone· Standing at office equipment· Hearing for phone use· Sight for computer use· Must be able to sustain factory work as needed including the following:· Standing at machinery· Reaching and pulling to operate machinery· Sight for machinery operation· Walking through shop· Office environment is of moderate noise level.· Shop noise levels are such that protective ear-coverings are recommended.
Company:
Composecure
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Sales Support Associate
Sales Support Associate is a Sales Sales Job at Composecure located in Somerset NJ. Find other listings like Sales Support Associate by searching Oodle for Sales Sales Jobs.