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Banquet Houseman | Banquet Houseman in Customer Service Job at Shangri-La in Monkey Island OK | 711

This listing was posted on ApplicantPro.

Banquet Houseman

Location:
Monkey Island, OK
Description:

POSITION TITLE: Banquet Houseman CLASSIFICATION: Non-Exempt DEPARTMENT: Food & Beverage SUPERVISOR: Banquet Manager Position Summary: Under direct supervision of the Banquet Manager, understand the Banquet Event Orders (BEO) and set up rooms accordingly. Setting up rooms in a timely manner always keeping the guest in mind and what their needs are. General understanding of the Audio-Visual equipment. Being a team player and assisting any other of the areas that are asked of you. Must be strong and energetic to set up/break down tables before and after events. Need to be able to see/know what needs to be done and do it without supervision. Attention to detail is a plus. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities: • General hotel knowledge and knowledge of all Banquet space and what the maximum sets are for each room. • Being a positive team member and always willing to assist other team members complete their tasks in a timely manner. • Has a knowledge of the day's events and locations of events to answer any guests' questions. • Being able to listen to our guests and responding in a timely manner to all guest requests. • Must be able to work independently without someone having to constantly monitor your work. • General knowledge in understanding Banquet Event Orders and setting up the event accordingly. • Set up and maintain all Audio-visual equipment during event and put away properly. • Sometimes being able to think outside the box in setting up a room to meet the guest's expectations. • Highly motivated in completing tasks. • Taking the initiative to complete tasks without being asked to. Seeing issues and just handling them to the guest satisfaction or company standards. • The ability to be flexible in setting rooms. Guests love to change the rooms a lot. Being able to adapt and overcome any challenges in your way. • General understanding of how to set a table, serving a guest, according to company standards. • Tends to patrons, responds to any additional requests, and sometimes takes directions on clearing courses from leadership. • Keeps floors and work area clean. • Sets up for events and strike/reset after the event. • Responsible for the cleanliness and sanitation of the entire work area. • Performs any and all other duties as assigned including, but not limited to the following: seating guests, bussing and setting table, and keeping the floor clear of debris. • Maintains good communication with team members and maintains a positive and professional work environment. • Works in other areas of food and beverage as needed. • Contributes to a team effort and accomplishes related results as required. • Performs other duties as assigned. Minimum Qualifications: Education and Experience: High School Degree or GED preferred, plus 1 year recent experience in Food & Beverage tableside service and/or bartending preferred. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a background investigation.
Company:
Shangri-La
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Banquet Houseman
Banquet Houseman is a Customer Service Banquet Houseman Job at Shangri-La located in Monkey Island OK. Find other listings like Banquet Houseman by searching Oodle for Customer Service Banquet Houseman Jobs.