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Scheduling / Front Desk / Registration
Location:
Minneapolis, MN
Description:
Scheduling/Front Desk/Registration Full-Time - Non-Exempt Mon - Friday 8:30 - 5:00 p.m. Posted: April 5, 2023 Posting ends: Until Filled Indian Health Board of Minneapolis is a Federally Qualified Health Care Center and community clinic providing access to quality health care and wellness services. We believe the best care happens when we listen and work together. While promoting and preserving our urban American Indian and Alaska Native traditions and identity, we embrace all people seeking patient-centered, culturally sensitive health care and wellness services. At Indian Health Board we believe Good Relationships are supported by three interrelated values: Respect for culture - preserving and promoting our American Indian and Alaska Native heritage and identity while embracing all other cultures with acceptance and compassion; Excellence - seeking excellence in all our services, business practices, and community partnerships; Leadership - promoting ethical leadership based on collaboration and mutual respect. We offer: Platinum benefits package available for employees working 30 hours per week or more: Health, Dental, FSA Company paid long term and life insurance Generous paid time-off Retirement savings plan with employer match Our mission statement: "To ensure access to quality health care services for American Indians and other peoples and to promote health education and wellness." -Respect for Culture Excellence Leadership- If our beliefs resonate with you, we want you, and encourage you to apply at IHB. JOB SUMMARY Our Patient Registration team greets and welcomes patients into our clinic. They perform a variety of reception, clerical, insurance, and data entry duties, such as answer in-coming phone calls, schedule appointments, and coordinate patient flow for medical, dental, and counseling center patients. ESSENTIAL FUNCTIONS Cover Central Registration desk during clinic hours of operation. Answer in-coming phone calls. Schedule appointments using Centricity/Athena via phone/face to face. Register patients and assist patient with Registration form when needed. Update patient registration information (address, phone number, insurance, sliding fee discount, Patient Survey, etc) in Centricity/Athena at patient appointment. Schedule uninsured patients that have SS#'s in MNSure schedule for financial assistance. Verify patients' insurance via Centricity/Athena, MN-ITS, or contact Billing Department to add or update patient insurance etc. Obtain Registration forms for new patients or updated forms through electronic process (SignNow). Daily reminder calls to confirm medical and dental appointments. Collect upfront payments or co-pays, and payments for pros work (dentures, partials, etc) from patients following current process and procedures. Assist in extended clinic hour coverage on a rotating basis. Assist in Counseling/Support coverage. Process insurance credit card payments. Print Daily Balance report and submit with payments and receipts. Communicate with Drivers regarding ride schedule cancellations and confirmations. Assist patient with Release of Information forms. Assist in patient satisfaction surveys. Ensure cash bag is locked and in the safe at the end of the business day. Keep workstation welcoming, clean and sanitized, including lobby during work hours. KNOWLEDGE, SKILLS, AND ABILITIES Excellent communication skills. Problem solving skills. Ability to work under pressure. Must have neat appearance, friendly attitude, courteous Knowledge of and ability to adhere to Indian Health Board policies including Attendance Policy. Ability to understand and meet the needs of the patient through respectful, courteous and caring interactions with patients, families and other health professionals. Knows, understands and adheres to organizational policy related to the patient's rights for confidential care. Knowledge and respect of the American Indian culture. Actively participates and works positively, flexibly and cooperatively in a team effort to accomplish the goals of the Indian Health Board of Minneapolis. TRAINING AND EXPERIENCE High School diploma or equivalent preferred. Excellent typing skills. Computer experience required. Experience with Electronic Health Records scheduling (Centricity/Athena a plus) Important: The Influenza and COVID vaccines are required at Indian Health Board
Company:
Indian Health Board Of Minneapolis
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Scheduling / Front Desk / Registration
Scheduling / Front Desk / Registration is a Clerical Front Desk Receptionist Job at Indian Health Board of Minneapolis located in Minneapolis MN. Find other listings like Scheduling / Front Desk / Registration by searching Oodle for Clerical Front Desk Receptionist Jobs.
Scheduling / Front Desk / Registration is a Clerical Front Desk Receptionist Job at Indian Health Board of Minneapolis located in Minneapolis MN. Find other listings like Scheduling / Front Desk / Registration by searching Oodle for Clerical Front Desk Receptionist Jobs.