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International Life Insurance Specialist (Bilingual)
Location:
Coral Gables, FL
Description:
The International Life Specialist reports to the General Manager of the International Division. The position is an non-exempt, hourly role and is located at 75 Valencia Avenue, Coral Gables Florida. GENERAL JOB DUTIES AND RESPONSIBILITIES: The International Life Specialist processes policy holder's requests and reviews agent inquiries on a daily basis by evaluating and resolving policy issues. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers or returns calls to resolve customer issues by following standard operating procedures. Guarantees quality and timeliness of processes by reviewing procedures and ensuring checks and balances are in place to meet service standards and departmental guidelines. Processes premium payments including credit card payments as needed. Reviews bank reporting daily to identify incoming Verifies daily premiums received against premiums applied and updates changes in the Life Admin system accordingly. Implements policy changes including reinstatements, beneficiary designations, ownership changes, bank assignments, and address and email changes for both policy holders and agents. Processes Death and Critical Illness Claims including UL Surrenders, UL policy loans, return of premium benefits and classification changes. Serves as a primary backup to the International Life Business Manager. Assists Life Business Manager with other projects and analysis as needed. Processes Life Commissions bi-monthly and provides necessary backup to the Commissions Department. Prepares any necessary Audit or Actuarial support for policy activity related to premiums and claims. Performs other duties as assigned by the General Manager as needed . EXPERIENCE AND EDUCATION REQUIREMENTS: Must be fully bilingual in English and Spanish with ability to speak fluently as well as read and write effectively in both languages. High School Diploma or GED required. Bachelor's degree pre Must have a basic knowledge of commonly used concepts, practices, and procedures within the life insurance industry . Must have previous experience in insurance industry; 5-7 years preferred. Must have a professional approach to work with excellent time management and prioritization skills. The preferred candidate will also have Loma Courses or any other life Insurance Courses (Preferred only). Excellent customer service skills or 5+ years working within a service environment Ability to self-Manage workload and meeting deadlines. M u st have excellent organizational, prioritizing and time management skills. Must be proficient with MS Office at an intermediate level Ability to work cross culturally; experience in Latin American market preferred, Exceptional rapport building and interpersonal skills. WORKING ENVIRONMENT: This position uses sound business practices and considers operating processes, market trends, and political and cultural flow of the international market when making decisions. The individual in this position must be able to consider the cost of doing business against the benefits un all decision-making decisions. Must be able to perform in an extremely high paced environment and professionally handle interruptions. Must have the ability to work under minimal supervision. Must be able to prioritize projects, work multiple projects simultaneously, and meet project deadlines. Must possess excellent problem-solving skills and have keen attention to details. Must demonstrate strong written and verbal communication, interpersonal, and relationship building skills. Must be able to manage stressful situations appropriately. Must keep confidentiality and privacy in every aspect of the job. JOB ESSENTIAL REQUIREMENTS: The following are job functions that an employee must be capable of performing with or without reasonable accommodation. Must have basic typing skills Must be able to work as scheduled. Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met. Must be able to bend, stretch, reach, and sit or stand at a desk during 85% of the workday. Must be able to lift, stoop, and carry small equipment items and supplies, possibly weighing up to 20lbs. Morgan White Group will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job, unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Morgan White Group. MWG is an Equal Opportunity Employer, committed to the principles of the EEOC. All employment decisions are based upon each person's qualifications, abilities, and performance. Our company works to provide an environment where human dignity prevails and all employees and applicants for employment receive equal consideration and fair treatment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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More About this Listing: International Life Insurance Specialist (Bilingual)
International Life Insurance Specialist (Bilingual) is a Insurance Jobs Insurance Agent Job at Morgan White Group located in Coral Gables FL. Find other listings like International Life Insurance Specialist (Bilingual) by searching Oodle for Insurance Jobs Insurance Agent Jobs.
International Life Insurance Specialist (Bilingual) is a Insurance Jobs Insurance Agent Job at Morgan White Group located in Coral Gables FL. Find other listings like International Life Insurance Specialist (Bilingual) by searching Oodle for Insurance Jobs Insurance Agent Jobs.