HVAC Customer Service & Scheduling Manager
Location:
Phoenix, AZ
Description:
Ideal Air Conditioning & Insulation, Phoenix, AZ. We are a high-quality HVAC, insulation, and full-service home energy efficiency company serving the greater Phoenix, Arizona metro region, including Scottsdale, Mesa, Tempe, and Chandler. We have an immediate opening for a HVAC Customer Service & Scheduling Manager to join our team. This position will provide administrative support with a variety of clerical activities and related tasks to the company. to join our team. This position will provide administrative support with a variety of clerical activities and related tasks to the company. Benefits: Health insurance Dental insurance Vision insurance Life insurance 40 hours of paid vacation 40 hours of sick leave 7 paid holidays 401K with match Ongoing coaching and training by industry experts Growth Opportunities Job Title: HVAC Customer Service & Scheduling Manager Compensation: $22.00 - $27.00 per hour, depending on experience Work Hours: Monday through Friday, 8:00am - 5:00pm Work Type: Full-time What you will be doing: Answering incoming calls and the initial contact for all customers and vendors Scheduling estimates and confirm appointments with customers Scheduling AC service & maintenance appointments via Service Titan Managing all new customer inquiries and updating customer information Technical data entry in energy modeling software Filing utility rebates to our local utilities Filing warranties & certificates Managing our online chat Communicating with our technicians and sales professionals Other duties as assigned Requirements: 3 + years of relevant work experience Google Chrome and Gmail proficiency and absolute must Intermediate + with Microsoft Office, Word, Excel & Outlook CRM or similar database experience, Service Titan experience a plus! Ability to type 40+ WPM with accuracy Multi-line phone Polite and well-spoken on the phone with excellent customer service skills Energetic attitude with the ability to learn and improve quickly Excellent communication skills Must work well independently, as well with others Able to independently manage time and resources to meet deliverables in specified time frames
Company:
Ideal Air Conditioning & Insulation
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: HVAC Customer Service & Scheduling Manager
HVAC Customer Service & Scheduling Manager is a Customer Service Customer Service Representative Job at Ideal Air Conditioning & Insulation located in Phoenix AZ. Find other listings like HVAC Customer Service & Scheduling Manager by searching Oodle for Customer Service Customer Service Representative Jobs.
HVAC Customer Service & Scheduling Manager is a Customer Service Customer Service Representative Job at Ideal Air Conditioning & Insulation located in Phoenix AZ. Find other listings like HVAC Customer Service & Scheduling Manager by searching Oodle for Customer Service Customer Service Representative Jobs.