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Sales Manager
Location:
Chicago, IL
Description:
Company Info: M&M Quality Grinding has a rich history in the value-added steel processing sector dating back to 1981. Located in southwest Chicago right off I-55, M&M plays a critical role in their many customers' supply chains ranging from original equipment manufacturers (OEMs) to steel service centers. These companies serve a variety of markets including commercial and industrial, medical, oil & gas, food service, steel products distribution. Position Summary: The Sales Manager performs vital functions in the business development and account management functions of the company, ensuring that we grow and develop our existing customer accounts and develop new customer accounts to grow the organization profitably. General responsibilities will be: communicate/meet with high value clients and prospects to understand project requirements and strategic opportunities, assist with the development quotes for projects, present quotes to customers and prospects, communicate with contacts to close new orders, and coordinating the project handoff to the rest of our production team. A successful Sales Manager will have a broad knowledge of machine shop capabilities and be ablet to communicate effectively and strategically on technical project requirements. They can problem solve quickly, be highly proactive, attentive to details, have strong written and verbal communication and presenting skills, and be highly collaborative with internal and external team members. This position is a very hands-on and high energy position and requires a high degree of multi-tasking to interact with clients, prospects, vendors, shop floor personnel, quality, purchasing and other manufacturing groups to ensure the most successful results for projects. Primary job requirements and responsibilities are outlined below. Other duties may also be assigned Job Requirements: Preferred: Bachelor's Degree. Metal Industry: 3 years' experience minimum Sales with sales management: 5 years' experience minimum Strong track record of closing accounts in a wide range of industries. Management of Customer Service department personnel. Strong working knowledge of Microsoft Office Products (Word, Excel, and PowerPoint). Excellent written and verbal communication skills, with proven presentation skills. Strong attention to detail and ability to manage multiple projects effectively. Preferred: ERP experience (Global Shop Systems or similar). Preferred: CRM experience (HubSpot or other). Primary Responsibilities: Communicate with clients about project requirements. Follow up and throughout the sales cycle with clients about quote process and status and to close projects in a timely manner. Manage client expectations and company requirements to ensure new project kick offs. Travel to prospect and customer accounts when needed to ensure strong partnerships. Report monthly on departmental metrics and present to management for feedback and strategic review. Collaborate with customers to identify improvement opportunities to help maintain consistently high levels of customer satisfaction and foster long term loyalty. Work with team in getting client information needed for quotes, new project kick offs, and ongoing orders. Conduct and Assess Customer Satisfaction Surveys. Develop existing accounts into strong partnerships to grow our share of business with them. Develop accounts across a wide array of industries to provide stability and long-term growth strategies. Work with CEO to maintain strong profit margins on all customer projects. Keep abreast of the company's markets and competitors. Investigate and report on any important developments with potential value for the company. When warranted, recruit, coach and manage sales team, including the establishment of performance metrics, appropriate reporting tools, and training. For direct reports, exercise the usual authority of a manager in terms of Human Resource situations, namely hiring, training, counseling, employee relations, performance evaluation, promotions, and terminations Additional Responsibilities: Lead with research and development for strategic growth opportunities. Assist OfficeTeam with client communications to ensure customer satisfaction. Assist with the development and improvement of Work Instructions for key work processes in Sales and Customer Service. Identify and support continuous improvement opportunities throughout the sales and account development process. Attend and participate in organizational meetings within the company and with customers when appropriate. Conduct oneself in a manner consistent with company mission, values, code of ethics, policies, and other standards of conduct. Work Authorization/Security Clearance must be able to work in the United States without sponsorship and be able to obtain ITAR or US Government security clearance if required. Benefits Competitive salary based on experience Matching 401 (k) contributions up to 5% Paid Time-off and Nine (9) Paid Holidays Medical Insurance Dental Insurance Vision Insurance
Company:
M & M Quality Grinding
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Sales Manager
Sales Manager is a Sales Sales Manager Job at M & M Quality Grinding located in Chicago IL. Find other listings like Sales Manager by searching Oodle for Sales Sales Manager Jobs.
Sales Manager is a Sales Sales Manager Job at M & M Quality Grinding located in Chicago IL. Find other listings like Sales Manager by searching Oodle for Sales Sales Manager Jobs.