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Programs - Technical Writer | Technical Writer in Technology Job at Crystal Stairs in Los Angeles 1

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Programs - Technical Writer

Location:
Los Angeles, CA
Description:

Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and Advocacy Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations. PROGRAMS - TECHNICAL WRITER What We're Looking For: We are seeking a Technical Writer to develop written material instructions, collect documents from relevant and available sources for the purpose of creating SOP's, business rules and department training materials. Write, edit and revise documentation for training development, support services, and transform complex subject matter into easy-to-understand information for end users. The ideal candidate will also have the following responsibilities: Act as internal consultant to functional areas. Document business process and workflows for end users Creation of initial documentation through collaboration with leadership, project management, IT and others to gain an understanding of the product in order to perform technical writing tasks. Department software product documentation, including creating original content and editing existing content in online and printed guides, manuals, and tutorials. Draw, create, and select graphic charts, working drawings, illustrations, maps, etc. for department SharePoint page, displays, or similar documentation. Ensure accuracy, readability, and completeness of technical documentation. Provides maintenance instructions and other technical publications, such as training guides and release notes. Other duties as assigned. EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS: Bachelor's degree or equivalent years' experience in the field Requires excellent desktop computing skills with emphasis on MS Office products Strong computer skills in authoring and graphics software Must have knowledge of business process analysis, including process documentation, requirements gathering and specification definition. Familiar with project management best practices (PMI) Requires knowledge of organizational business requirements, business processes and workflows. Ability to express complex technical concepts effectively verbally and in writing. Total Package of Benefits Medical/ Dental/ Vision 401k Matching Options Flex Spending Pre-paid Legal Services Sick and Vacation Time Paid Holidays and Winter Break Opportunity for Growth and Development Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status. Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19. Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration. For more information about Crystal Stairs, please visit our website at: www.crystalstairs.org Job Posted by ApplicantPro
Company:
Crystal Stairs
Posted:
December 26 2023 on ApplicantPro
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Programs - Technical Writer is a Technology Technical Writer Job at Crystal Stairs located in Los Angeles CA. Find other listings like Programs - Technical Writer by searching Oodle for Technology Technical Writer Jobs.