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Program Trainer | Trainer in Training & Instructor Job Job at Crystal Stairs in Los Angeles CA1

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Program Trainer

Location:
Los Angeles, CA
Description:

Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and Advocacy Programs - Family Services Program Trainer What We're Looking For: We are seeking a Family Services Program Trainer will conduct program training, and structured ongoing classroom training and development activities for internal employees in the Family Services department. The Family Services Program Trainer is responsible for the planning, implementing, and delivery of program training curriculum. Additional responsibilities include evaluating initial ongoing learning opportunities to achieve consistency, efficiency, compliance and productivity among trainees. Recommends, develops and implements modifications related to training activities, content and methodology based on the needs of participants. Assists in the implementation of contract changes by developing and delivering trainings and materials. The ideal candidate will also have the following responsibilities: Design, develop, and map out training programs for Family Services Conduct training needs assessment and identify skills or knowledge gaps that need to be addressed Develop training cohorts for new staff and ensure training outcomes are met during the onboarding of new staff Develop testing/exams to ensure the retention of information and to assess effectiveness of trainings Facilitate ongoing training and development sessions in time management, organizational skills, customer service/engagement, etc. to improve productivity Instill company culture and core values into all trainings and ensure that new/onboarding staff reflect agency's missions and values Select appropriate training methods and activities (e.g. simulations, mentoring, on-the-job training, professional development classes) Market available training to employees and provide necessary information about sessions to maximize staff participation Design, prepare and order educational aids and materials Manage and maintain in-house training facilities and equipment Research and recommend new training strategies to enhance the effectiveness of training delivery. Perform other duties as assigned. EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS: Bachelor's degree in Organizational Development, Education, Instructional Design or a related field preferred; a combination of education and work experience equivalent to the degree may be considered. Minimum 5 years experience in organization development and/or training and development required. Strong knowledge of training techniques, various training models; including learning theories. Preferred experience of child care subsidy with knowledge of program regulations that guide the subsidy industry (including California Code of Regulations specific to Title 5, and CDSS' Manual of Policies and Procedures). Strong computer skills, including MS Office and database skills. Excellent oral, written, interpersonal, and customer service skills required, with the ability to deal with tact and diplomacy with all levels of the organization. Must be flexible and able to manage multiple tasks and handle changing priorities and deadlines. Must be able to interact with diverse individuals, groups, and levels of the organization. Requires considerable accuracy and ability to produce under tight deadlines. Must possess advanced computer software proficiency in Microsoft Office programs (including Visio, Project, and Access) Total Package of Benefits Medical/ Dental/ Vision Employee Assistance Program Voluntary Life and AD&D for Employee, Spouse and Children 401k Matching Options Flex Spending (Health Care and Dependent Care) Mutual of Omaha (STD, Accident, & Critical Illness) Generous Sick and Vacation Time Paid Holidays + Paid Winter Break from 12/24 - 1/1 (for select positions) Opportunity for Growth and Development Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status. For more information about Crystal Stairs, please visit our website at: www.crystalstairs.org Job Posted by ApplicantPro
Company:
Crystal Stairs
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Program Trainer
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