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Dispatcher / Customer Service Representative (CSR) | Customer Service Representative, Dispatcher i1

This listing was posted on ApplicantPro.

Dispatcher / Customer Service Representative (CSR)

Location:
Orange, CA
Description:

Omni Air HVAC in Orange, CA is looking to hire a full-time Dispatcher / Customer Service Representative (CSR) to communicate with our customers and maintain the on-call schedule for our service technicians. Do you have strong organizational and time management skills? Would you enjoy an entry-level office job with a local business ? Have you been searching for a company that will value your contributions ? If so, please read on! This entry-level dispatch position earns a competitive wage of $17-$20 per hour . We provide exceptional benefits and perks , including medical, dental, a 401(k), and opportunities for growth . If this sounds like the right entry-level opportunity for you, apply for this office position today! ABOUT OMNI AIR HVAC We are a veteran-owned and fast-growing HVAC company that proudly serves the Orange, CA area. Fully certified and licensed, we are trusted by both residential and commercial clients with all their heating and air conditioning needs. Our team of dedicated professionals takes great pride in providing top-quality services because we know the true impact our work has on the lives of our customers. No job is too large nor too small for us, and our customers' comfort is always our top priority! Our employees are the key to our success, which is why we treat them with the respect they so greatly deserve and ensure full transparency when it comes to our company's goals . We value working hard and playing even harder , creating a company culture and environment our employees enjoy working in ! A DAY IN THE LIFE OF A DISPATCHER / CUSTOMER SERVICE REPRESENTATIVE (CSR) In this position, you play a crucial role in helping our HVAC company run smoothly. Every day, you arrive at our office ready to provide excellent customer service to our clients while making sure our technicians have all the information they need to get to their appointments on time and complete their tasks efficiently. You communicate with our clients to collect extremely important information for both scheduling appointments and aiding our technicians while on the job. As the dispatcher, you accurately relay all the information to the technicians as well as keep customers up to date with unavoidable schedule changes. Always organized and efficient, you diligently follow up with customers to verify and confirm appointments for the following day and ensure customer profiles are accurate and thorough. Nothing gets by you as you take care of both your team and our clients! You are proud of the role you play in our company and find satisfaction in helping customers receive the assistance they need ! QUALIFICATIONS FOR A DISPATCHER / CUSTOMER SERVICE REPRESENTATIVE (CSR) Excellent problem-solving skills Ability to use different platforms of communication Are you highly organized and self-motivated? Do you have a positive attitude and a friendly demeanor? Can you provide great customer care over the phone? Do you excel at prioritizing tasks and managing your time well? Are you a team player who is eager to learn and help others? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A DISPATCHER / CUSTOMER SERVICE REPRESENTATIVE (CSR) This entry-level dispatch position works Monday through Friday from 8:30 AM to 5 PM . ARE YOU READY TO JOIN OUR OFFICE TEAM? If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you! Location: 92868 Job Posted by ApplicantPro
Company:
Omni Air Hvac
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Dispatcher / Customer Service Representative (CSR)
Dispatcher / Customer Service Representative (CSR) is a Customer Service Customer Service Representative, Dispatcher Job at Omni Air Hvac located in Orange CA. Find other listings like Dispatcher / Customer Service Representative (CSR) by searching Oodle for Customer Service Customer Service Representative, Dispatcher Jobs.