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Plumbing Dispatcher
Location:
Beaverton, OR
Description:
Cornel's Plumbing in Beaverton, OR is looking to hire a full-time Plumbing Dispatcher to help keep our company operating smoothly. Are you friendly, personable, and customer service-oriented? Would you like to work for an established company that will treat you well ? Do you want to have fun at your job while providing quality service you can be proud of ? If so, please read on! This dispatch position earns a competitive wage of $16 - $25/hour , depending on experience. We provide generous benefits , including a 100%-paid medical, vision, dental, 15 days of paid time off (PTO), a (401)k with a 3% match, quarterly bonuses, and company parties . If this sounds like the right customer service opportunity for you, apply today! ABOUT CORNEL'S PLUMBING For over 20 years, Cornel's Plumbing has been providing exceptional service to residential owners in the Portland area. As a licensed and locally operated company, we offer comprehensive services including drain cleaning, sewer line replacement, and water heater installation. We are committed to providing clients with prompt, professional assistance and first-rate craftsmanship. We see our company as more than just a workplace; as a family-owned business, it's about family . Our employees become valued members of our work family and are well-compensated for their efforts with a generous benefits package and a competitive wage . We take a personal interest in the success of our staff and provide them with a positive work environment and opportunities to grow . This is a company that works hard, has fun, and serves our community with A+ quality every day. If you are looking for a business to grow with in the years to come, look no further! A DAY IN THE LIFE OF A PLUMBING DISPATCHER As a Plumbing Dispatcher, you are responsible for keeping our company running smoothly by maintaining our schedule of service and installation appointments. Your main tasks include scheduling installations, dispatching technicians, and conversing with customers to address any concerns or questions they may have. When talking to customers, you identify their needs and assist them in the best way possible. Using our software systems, you manage customer records and files as well as ensure everything stays organized for easy access. You also make sure that customers are always aware of appointment dates and technician availability. In addition, you maintain clear and concise communication with department managers and other employees. Whenever conflict arises, you deal with it in a prompt and efficient manner by brainstorming resolutions. You are a strong asset to your team, and our technicians always know where to go because of your keen eye for detail and strong organizational skills. Having a job where you serve in such an important role with our company brings you great fulfillment, which is why you thrive in this dispatch position! QUALIFICATIONS FOR A PLUMBING DISPATCHER High school diploma or equivalent Proficiency with Mac operating systems, Google systems, and related software Ability to process high volumes of work with great accuracy Ability to communicate call status to other employees and managers Excellent customer service skills Experience in dispatching or customer service is preferred. Knowledge about plumbing and excavation terminology would be a plus but multiple factors will be taken into consideration. Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management? Are you highly organized and attentive to detail? Do you work well both independently and as part of a team? Are you an exceptional critical thinker and problem solver? Can you maintain an energetic attitude while working in a fast-paced environment? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE This dispatch position works a full-time schedule from Monday to Friday . ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM? If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you! Location: 97007 Job Posted by ApplicantPro
Company:
Cornel's Plumbing
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Plumbing Dispatcher
Plumbing Dispatcher is a Warehouse & Transportation Dispatcher Job at Cornel's Plumbing located in Beaverton OR. Find other listings like Plumbing Dispatcher by searching Oodle for Warehouse & Transportation Dispatcher Jobs.
Plumbing Dispatcher is a Warehouse & Transportation Dispatcher Job at Cornel's Plumbing located in Beaverton OR. Find other listings like Plumbing Dispatcher by searching Oodle for Warehouse & Transportation Dispatcher Jobs.