This listing was posted on ApplicantPool.
(Full time) Customer service representative
Location:
North Adams, MA
Description:
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
Company:
Planet Fitness North Adams
Posted:
December 26 2023 on ApplicantPool
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPool
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: (Full time) Customer service representative
(Full time) Customer service representative is a Customer Service Customer Service Representative Job at Planet Fitness North Adams located in North Adams MA. Find other listings like (Full time) Customer service representative by searching Oodle for Customer Service Customer Service Representative Jobs.
(Full time) Customer service representative is a Customer Service Customer Service Representative Job at Planet Fitness North Adams located in North Adams MA. Find other listings like (Full time) Customer service representative by searching Oodle for Customer Service Customer Service Representative Jobs.