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Product Program Specialist
Location:
Rogers, AR
Description:
Job Description Product Program Specialist (NWA) SUPERVISOR: Product Program Director DEPARTMENT: Product Program FLSA STATUS: Non-Exempt LAST UPDATED: 11/09/2022 POSITION SUMMARY The Product Program Specialist is responsible for assisting in the planning, coordination, organization, and implementation of Girl Scouts - Diamonds strategies and campaigns that support Girl Scouts, caregivers, volunteers, and staff. The Product Program Specialist's main areas of responsibility includes systems setup/maintenance, updating and composing of product program guides and resources for both the Girl Scout Cookie Program and the Girl Scout Fall Product Program, and overseeing their regional cupboard for the Girl Scout Cookie Program. MAJOR ACCOUNTABILITIES Coordinate product programs in regional areas according to GSDAOT strategy and GSUSA guidelines Aid with the facilitation of in-person and online volunteer, staff, and caregiver training Provide customer-centric support for the product program department, including assisting with the product program email inbox during high-volume sales periods and when lead staff is unavailable Update and compile product program guides, website content, and print materials in a coordinated effort with MarComm Coordinate the creation of accurate and informative curriculum materials for the Fall Product and Cookie Program Act as the lead for system setup and maintenance, including imports, into product program software platforms (M2OS, eBudde, Digital Cookie) Act as the subject matter expert on product program software platforms for volunteers, caregivers, and staff (M2OS, Digital Cookie, eBudde) Work in coordination with the Product Program team to keep accurate information in Product Program sales platforms regarding sales, registered Girl Scouts, delivery, debt, inventory, etc. Ensure the accuracy of all Product Program transactions and the safeguarding of assets (materials, inventory, and incentives) Act as lead in facilitating the northwest Arkansas regional cupboard during the Girl Scout Cookie Program, including oversight of staff, daily reconciliations to eBudde, and meeting volunteer needs. Ultimately, the Product Program Specialist is responsible for cupboard coverage. Aid with the coordination of Girl Scouts Gives Back week, which concludes the Cookie Program. Act as liaison to volunteers with solicitation and support of robust cookie booth opportunities Aids with maintaining contact information, position paperwork, and rosters for Service Unit Product Managers View, decipher, and compile reports as requested to monitor trends in product programs. Support the department's financial, inventory management, and customer service goals Acts as the primary backup for Northwest retail shop Assist with any other assigned responsibilities as needed In keeping with our commitment to the Girl Scouts Law and Promise, our council places particular emphasis on teamwork, investment in the success of the organization, and commitment to each other. To align with those values, we expect that all team members will actively engage in 'all call' endeavors as announced by the organization periodically. There are times throughout our year when the work of other departments becomes heavy and/or critically timely. In the spirit of teamwork, it is our requirement that requests for assistance be met with collaborative enthusiasm by all team members. Examples may include but are not limited to-membership recruitment/renewal campaigns and efforts, product program logistics and support to include cookie cupboards and volunteer assistance, volunteer appreciation and engagement, retail inventory and delivery (among regional offices), program signature event participation, and support, and property maintenance/improvement as requested. SUPERVISORY ACCOUNTABILITIES Staff: None Committee(s): None CULTURAL EXPECTATIONS Professionalism - complying strictly with corporate policies and procedures; conducting oneself with integrity, reliability, and accountability; demonstrating pride in attention to day-to-day work and processes; representing the organization well and being committed to its mission; developing and maintaining relationships with a spirit of inclusion and respect; exhibiting courtesy and attentiveness to the thoughts, feelings, and ideas of others; engaging in courageous conversations by being able to engage considerately with others; representing the organization appropriately and effectively with your words, actions, and appearance Timeliness - being accountable to deadlines and schedules; holding oneself to a high standard of punctuality and preparedness; optimizing personal timetables to accelerate organizational workflow and prevent/reduce inefficiencies of time, resources, and talent; being available and accessible during work hours; showing up for work on time and when you should. Organizational Citizenship - being a productive member of the organizational team; contributing to the collective whole of the organization; having a commitment to the success of the organization, as well as your member department; devoting yourself to the advancement of our collective mission. Environmental Respect - demonstrating respect and care for all organizational property and facilities; engaging in practices that support a welcoming and productive workspace; remaining mindful and sensitive to the needs/feelings of other team members; doing your part to keep property and facilities clean, uncluttered and well-maintained to support an optimally operational environment; dedicating yourself toward the Girl Scout ideal of 'leaving a place/space better than you found it; conserving energy and resources whenever possible. Possibility Thinking - striving to contribute to a 'next-level' mindset regarding organizational objectives; engaging in innovative work plans to achieve goals; participating in discussions and seeking input regarding problem-solving measures; exhibiting creativity and a willingness to try new things to achieve results. KNOWLEDGE AND CREDENTIAL QUALIFICATIONS Required Strong computer skills in Microsoft Office including Word, Excel, and Outlook, and the ability to quickly learn software sales systems (M2OS, Digital Cookie, eBudde) Valid driver's license and safe driving record Preferred Bachelor's degree or equivalent experience Ability to drive transit van or box truck Experience with accurately presenting information to large groups Knowledge of Girl Scout Leadership Experience ABILITY AND SKILLS QUALIFICATIONS Able to plan, organize, and facilitate programming Strong data entry skills and the ability to decipher and compile reports Experience with and able to encourage, coach, and mentor volunteers and fellow staff Adept at conflict resolution Active listening skills Ability to be a team player and provide backup support in the office Highly organized, self-managing, independent thinker possessing strong attention to detail Subscribes to the principles of the Girl Scout Movement Demonstrated ability to successfully manage multiple priorities, work independently, and meet deadlines. Strong human relations skills and can work well with people of diverse backgrounds. Ability to exercise good judgment Excellent written and oral communication skills Solution-driven with the ability to effectively problem solve Physical ability to frequently stop, kneel, bend, crouch, reach overhead, grasp, push, pull, lift, and move objects up to 25 pounds at shoulder height, and often during the Product Program season, lift more than 25 pounds. HOURS AND TRAVEL Occasional weekends and evenings, especially during peak seasons Up to 10% of travel **To apply for this position, please go to: www.girlscoutsdiamonds.org DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to complete other duties as assigned.
Company:
Girl Scouts – Diamonds Of Arkansas, Oklahoma And Texas
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Product Program Specialist
Product Program Specialist is a Jobs Product Program Specialist Job at Girl Scouts – Diamonds of Arkansas, Oklahoma and Texas located in Rogers AR. Find other listings like Product Program Specialist by searching Oodle for Jobs Product Program Specialist Jobs.
Product Program Specialist is a Jobs Product Program Specialist Job at Girl Scouts – Diamonds of Arkansas, Oklahoma and Texas located in Rogers AR. Find other listings like Product Program Specialist by searching Oodle for Jobs Product Program Specialist Jobs.