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Technical Sales Account Manager
Location:
Bellefonte, PA
Description:
Description: Represent Dealer Parts and Service Departments in a sales capacity for the Petroleum market segment - to include assigned accounts within the dealership territory that are actively involved in the Petroleum market. This position maintains, identifies, and develops relationships with customers and prospects within the Petroleum industry to promote and sell parts products, Dealer services, and Product Support solutions as directed and managed by the Petroleum Business Development Manager. Office location will be determined once a candidate has been selected. Essential Functions: Duties and Responsibilities include the following functions: Other duties may be assigned. - Account Manager will proactively manage the Petroleum Drilling and Well Service customer base and other select accounts in territory as assigned by management - Develop and maintain relationships with Corporate headquarters personnel and key local customers within the Petroleum industry - Represent Company at Petroleum Industry trade shows and association meetings - Work in cooperation with E&T Operations team to Support Product Support opportunities - Work with Caterpillar Oil & Gas personnel to achieve common goals - Understand Caterpillar Oil & Gas product offerings and how they are utilized by Petroleum customers - Apply good time and territory management practices while implementing a coverage plan - Follow up on sales leads - Prospect for new customers and new parts/service revenue sources - Build collaborative relationships and ensure business integrity is maintained - Sell parts, service, condition monitoring, PM products, engine/transmission overhauls, fluid ends and other dealer services to customers within a specified territory - Must have general knowledge of the Drilling and Well Service market segments of the Petroleum industry - Must have knowledge on diesel/electric generator sets that power drill rigs - Must have knowledge on high pressure pumping and flow controls used in the hydraulic fracturing process - Must have knowledge of: heavy duty diesel engine operation/repair options, transmission operation/repair options and power end/fluid end operation and repair options - Must have knowledge of the high pressure flow iron market to include but not limited to operations, recertification and iron replacement opportunities - Employ a "consultative selling" approach to identify and manage customer expectations - Keep customers informed of parts order and service work status - Counsel customers regarding equipment management solutions (EMS) to affect lowest owning and operating costs - Negotiate win-win outcomes to customer issues - Use Dealer Business System information (DBS or CRM) to manage sales opportunities within a territory - Maintain accurate customer equipment information within DBS or CRM system - Identify and report on incremental opportunities for future sales both within Product Support as well as other areas of the Dealership -Utilize Sell the House philosophy - Report competitive parts, service, and machine information and activity - Provide input/information into planning and budgeting process - Support new product introduction (NPI) - Understand parts, service, and machine performance literature and how to use the Service Information System (SIS) - Prepare quotes, sales contracts, and related paperwork necessary to close a deal - Perform other work related duties as assigned Summary of Duties: This position may perform any combination of the following duties -Possess an in-depth knowledge of well services industry product needs and solutions -Establish and maintain ongoing client relationships with prospective buyers and current customers within the gas industry -Participate in industry trade shows and association meetings -Stay current on all legislative and environmental issues impacting gas industry -Perform other work related duties as assigned Knowledge and Skills Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Thorough knowledge of Company policies, practices, and procedures with respect to relationships with prospective and current customers, as well as comprehensive knowledge of products and applications. Solid understanding of total Dealer capabilities. Significant ability to influence and persuade to achieve desired outcomes; strong analytical, problem solving and negotiating skills; exceptional written and verbal communication skills; excellent organizational skills with the ability to prioritize responsibilities. College or technical degree preferred; however, at a minimum a high school diploma or equivalent; or five to seven years' related experience and/or training; or equivalent combination of education and experience is acceptable. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Technical English language skills required. Ability to write routine reports and effective correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, Internet software, order processing systems, and contact management systems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts, heavy machinery and outdoor weather conditions. The employee is occasionally exposed to fumes or airborne particles; risk of electrical shock. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. Must use hands for repetitive simple grasping, pushing, pulling and fine manipulation. Must be able to occasionally/frequently bend, squat, and climb; including ability to ascend and descend machine ladders. Personal Development: Ongoing process encompassing goal setting and setting attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward company goals. The Well Servicing Account Manager is expected to complete all Dealership assigned training programs.
Company:
Cleveland Brothers Equipment Company
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Technical Sales Account Manager
Technical Sales Account Manager is a Sales Account Manager Job at Cleveland Brothers Equipment Company located in Bellefonte PA. Find other listings like Technical Sales Account Manager by searching Oodle for Sales Account Manager Jobs.
Technical Sales Account Manager is a Sales Account Manager Job at Cleveland Brothers Equipment Company located in Bellefonte PA. Find other listings like Technical Sales Account Manager by searching Oodle for Sales Account Manager Jobs.