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Domestic Violence Case Manager
Location:
Buffalo, NY
Description:
POSITION SUMMARY : The Advocate Department of Crisis Services is Erie County's Rape Crisis Center and a licensed Non-Residential Domestic Violence Service Provider in New York State. The Department provides comprehensive victim services to individuals who have experienced sexual assault, domestic violence, family violence and/or elder abuse. The Domestic Violence Case Manager will provide crisis intervention, case management, advocacy and follow-up services to survivors of domestic and family violence. Such response is intended to reduce trauma, promote offender accountability, and facilitate healing. The Case Manager will provide personal and criminal justice advocacy and accompaniment for survivors of domestic violence. Additional support for survivors may be provided during presentation at Erie County emergency departments, police precincts, and/or court proceedings. The Case Manager will assist with linkages between law enforcement, the district attorney's office and other community-based agencies working with domestic violence survivors. The position requires mandatory on-call shifts in addition to regularly scheduled 40 hours/week. The regular hours are Monday-Friday, daytime. Final schedule to be determined, some evening and/or weekend hours may be required to meet client needs. Essential Functions of the Position Include, But Are Not Limited to: Maintain a commitment to the mission and work of Crisis Services with a deep appreciation for and sensitivity to the guiding principles of the organization. Assists in ensuring provision of Advocate Department services including, but not limited to: crisis intervention response, follow up and outreach to clients, case management services, personal advocacy, legal advocacy, linkage to community resources, assistance in obtaining victim compensation and assistance with criminal justice processes. Provides follow up and case management services to assist with reduction in victimization, increased level of functioning, improved capacity for independence, and reduction in level of isolation. Perform follow-up site visits, in person, phone and possible virtual outreach to clients. Provides on-site assessment and crisis intervention response to victims of domestic violence at police precincts, district attorney's office and other community-based locations. Maintains a commitment to quality client service for the agency, allied partners, members, and communities at large. Responds to local county emergency rooms during regular hours when scheduled to provide crisis intervention and supportive services to survivors of domestic violence, sexual assault, family violence and/or elder abuse and/or provide support to Volunteers who are on call for the Hospital Response Program. Ensures effective response for help seekers in preferred Maintain accurate records, reports and all client records. Participates in mandatory organization meetings , supervision, group supervision, case review and quality assurance Attends required training and professional development Performs all other duties as assigned by supervisor for the purpose of ensuring the efficient and effective functioning of the Hospital On Call: scheduled on call is required outside of the regularly scheduled shift covering the Department's 24/7 Hospital Response Advocacy services. If activated, may be required to respond to local county emergency rooms to provide crisis intervention and supportive services to survivors of domestic violence, sexual assault, family violence and/or elder abuse and/or provide support to Volunteers who are on call for the Hospital Response Program. Position Qualifications: EDUCATION: Bachelor's Degree from an accredited college and/or university in human service field, public health, social work or relevant field required. EXPERIENCE : Bachelor's Degree plus minimum of 6 months to 1-year experience, preferably providing direct services in domestic/family violence response and/or prevention work OR Master's Degree in human services or related field. PAY RATE: Position starts at $17.47/ hour but can increase up to $18.47/ hour based on experience Must have a valid Driver's License and a clean driving record, access to reliable a vehicle and proof of auto insurance. To be considered for this position, the successful candidate must be able to provide proof of COVID-19 Vaccination . SKILLS : Demonstrated knowledge of domestic violence dynamics and effects, public awareness and crisis intervention services. Clear and calm judgment centered on survivors, discretion and competency for strategic and diplomatic collaboration. Knowledge of practices and principles of empowerment and ability to maintain ethical boundaries with clients. Ability to demonstrate high level of compassion, confidentiality and understanding for clients. Ability to work independently. Excellent organizational skills, with attention to detail, and be able to maintain accurate records. Ability to exercise sound judgment and discretion, manage multiple tasks, and establish priorities in a rapidly changing and fast-paced environment. Ability to set goals and create timelines for implementation; must be able work independently. Job Posted by ApplicantPro
Company:
Crisis Services
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Domestic Violence Case Manager
Domestic Violence Case Manager is a Social Services Case Manager Job at Crisis Services located in Buffalo NY. Find other listings like Domestic Violence Case Manager by searching Oodle for Social Services Case Manager Jobs.
Domestic Violence Case Manager is a Social Services Case Manager Job at Crisis Services located in Buffalo NY. Find other listings like Domestic Violence Case Manager by searching Oodle for Social Services Case Manager Jobs.