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Event Service Representative (Civic Events)
Location:
San Angelo, TX
Description:
This position will be open until filled. GENERAL PURPOSE: Under general supervision, coordinates the maintenance and set-up of City facilities for large and complex events; coordinates event activities with clients, and supervises assigned staff. PRIMARY DUTIES AND RESPONSIBILITIES: Inspects event facility, cleans as needed, and replenishes supplies. Sets up facility according to checklist of client specifications; tests and operates sound and light systems and other technical specifications. Sets up walk-throughs and meets with customers to determine the needs for their event. Attends to client needs during event in a responsive, professional and customer-friendly manner. Cleans facility after event, cleans and stores furniture and equipment, performs needed repairs and maintenance tasks, and closes and secures facility buildings. Maintains equipment, furniture and facility assets, and documents deficiencies. Utilizes proper safety precautions in all work performed; reports problems, accidents and emergencies. Cleans up spills and unsafe conditions in a timely manner and according to procedures. Controls venue to assure that safety rules and regulations are adhered to. Cleans and maintains tools and equipment in accordance with all safety regulations and procedures. Hours: Minimum of 40 hours per week, to include nights, weekends, and holidays; occasional standby and overtime required. Regular and timely attendance is required. Other duties as assigned. MINIMUM QUALIFICATIONS: Education and Experience: High School Diploma or equivalent; and minimal experience in special event management Required Licenses or Certifications: Must possess a valid driver license with a good driving record. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Required Knowledge of: City policies and procedures. Special event management principles and techniques, including contract management, safety, security, and crowd control. Methods, materials and equipment used in building maintenance. Special event lighting and sound equipment, and maintenance and repair techniques. Effective customer service methods and techniques. Required Skill in: Effectively managing special events and delegating tasks and authority. Customer Service Interpreting customer needs and solving customer service issues. Assessing and prioritizing multiple tasks, projects and demands. Establishing and maintaining cooperative working relationships with co-workers and event promoters. Promoting and enforcing safe work practices. Physical Demands / Work Environment: Work is performed indoors and outdoors in different climates. Subject to sitting for extended periods of time, standing, walking, bending, reaching, and lifting of objects up to 50 pounds. Exposure to potentially hostile members of the public is involved. Job postings may be withdrawn at any time at direction of the City Manager.
Company:
City Of San Angelo Texas
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Event Service Representative (Civic Events)
Event Service Representative (Civic Events) is a Customer Service Service Coordinator Job at City of San Angelo Texas located in San Angelo TX. Find other listings like Event Service Representative (Civic Events) by searching Oodle for Customer Service Service Coordinator Jobs.
Event Service Representative (Civic Events) is a Customer Service Service Coordinator Job at City of San Angelo Texas located in San Angelo TX. Find other listings like Event Service Representative (Civic Events) by searching Oodle for Customer Service Service Coordinator Jobs.