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Director, Global Enrollment Management (GEM)
Location:
Chicago, IL
Description:
Status: Full-time, exempt Schedule: M-F, 8:30 a.m. - 4:30 p.m., 37.5 hour per week. This position may include occasional evening and weekend work and/or travel based on business needs/position requirements. This is an exempt position and there may be a need to work outside of core hours based on the duties and responsibilities of the position. Reports to: Executive Vice President of Marketing & Institutional Relations Direct reports: Global Enrollment Managers Start date: ASAP Location: Chicago, IL, USA About us: Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believe in creating once-in-a-lifetime educational adventures that transcend expectations. Our goal is to rock the world of some 9,500 study abroad students every year. From our headquarters in Chicago to our 400+ study abroad programs in 85 global locations worldwide, we create authentic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad - especially in a fun, safe, and superior academic and cultural environment. We believe so strongly in the power of our program, that we actively recruit students from underrepresented populations and provide millions in scholarships and aid year after year. We are proud that our students are as diverse and exciting as the countries we study. We're not ashamed to admit, we're a little bit obsessed with study abroad. When you join IES Abroad, you are a part of a diverse community of global leaders who know that our differences in skills and backgrounds are just as important as our shared passions and mission. Our work to educate students to become global leaders is grounded in our commitment to diversity, equity, inclusion, and anti-racism. We are a global organization made up of colleagues with a variety of backgrounds, cultures, and perspectives, and we are committed to creating an inclusive, welcoming environment for all employees, surrounded by a mix of talented professionals. You'll want to come to work and, more importantly, want to stay and advance our mission together. Summary of Position: The Director, Global Enrollment Management oversees the day-to-day functioning of the GEM department and determines the priorities, assigns workloads, and sets strategic direction for the department. The Director serves as a direct supervisor within the GEM department and provide training, development, assistance and knowledge to the GEM Managers and GEM Specialists. In addition to GEM, the Director oversees enrollment operations related to SAF, Internship Programs and Customized Programs. The Director also manages all aspects of the financial aid program, including application processing, awarding of aid, monitoring the budget and communicating with students and schools. The Director is also considered a primary organizational ddata miner and analyst. Essential Job Responsibilities & Duties: Provide both strategic direction and daily oversight for all the GEM department functions. Serve as a leader within and outside the department to provide guidance, assistance, and a strong knowledge base on all GEM issues Oversee departmental budget and multi-million-dollar financial aid budget; assure that budget covers all anticipated expenses in the fiscal year; perform required budget reviews/adjustments in accordance with schedule issued by Finance Manage specific operations and admissions functions for SAF, Internship Programs and Customized Programs. Working closely with EVP, provide accurate enrollment projections four times per fiscal year. Monitor student database, client relations management system and online predeparture forms for correct functioning; liaise with IT department and/or product vendors as necessary. Oversee the processing of student visa applications; assure proper staffing to meet visa deadlines; ensure security of all documents. Provide accurate information and timely follow-up for the following important constituents: CRMs, Academics, Accounting, IT, Marketing, Advancement, IES Center staff, school coordinators and parents. Commit to and demonstrate values and promotion of diversity, equity, inclusion and anti-racism. Manage all aspects of the financial program, including processing aid applications, making appropriate aid offers, regularly monitoring aid budget, maintaining aid website and keeping all aid options up to date; liaise regularly with Advancement and Finance regarding aid budget lines. Serve organizations need for reports and analysis of enrollment data. Work collaboratively with EVP and HR staff to assure proper staffing based on seasonal workloads. Provide a comprehensive training program for all new GEM staff. Assure that admissions timelines are adhered to and that new enrollment cycles are initiated in a timely manner Provide ongoing analysis of such areas as the, entering GPAs, conversion ratios of applicants to enrolled students, direct admit statistics, member school analysis, application turn-around time, financial aid reporting, visa ACCeSS analysis, etc. Issue organization-wide enrollment progress report once weekly Any other task or duty as assigned or required Experience & Qualifications/Skills: Minimum three years' previous administrative management experience, preferably in a higher education or not-for-profit environment with data entry management a strong plus Experience in financial aid and visa operations preferred. Experience in enrollment management is preferred. Ability to demonstrate values and promotion of diversity, equity, inclusion and anti-racism required. Familiarity with databases, especially student databases and client relations management systems a plus; experience with analyzing and reporting admission related data required. Strong knowledge of Microsoft Office suite of products (Word, Excel, mail merges, etc.) required. International study and/or work experience preferred. Excellent organizational skills required. Strong problem-solving skills required. Demonstrated leadership skills and management skills required. Exceptionally detail oriented required. Team player with a collaborative working style required. Ability to prioritize and handle multiple projects required. Ability to follow-through on all aspects of a project within a specific deadline required. Excellent verbal and written communication skills required. Education: Bachelor's degree or equivalent work experience required. How to Apply: All applicants should submit an application including cover letter, resume, and salary requirements by clicking 'Apply Now' at the right side of this page. Please visit www.IESabroad.org/jobs for more information about working at IES Abroad. If you require an accommodation with the application process, please email XXXX@iesabroad.org . Equal Opportunity Employment: IES Abroad is an equal opportunity employer and encourages applications from all qualified candidates. We strive to treat people with respect; fully utilizing employee's abilities and promoting workforce diversity. We are proud to be an equal opportunity employer, and do not discriminate against any applicant on the basis of race, color, ancestry, sex (including pregnancy), age, national origin, citizenship, religion, marital status, disability, sexual orientation, gender identity and/or expression, veteran status, and/or any other status protected by applicable laws. Job Posted by ApplicantPro
Company:
Ies Abroad
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Director, Global Enrollment Management (GEM)
Director, Global Enrollment Management (GEM) is a Executive Director Job at Ies Abroad located in Chicago IL. Find other listings like Director, Global Enrollment Management (GEM) by searching Oodle for Executive Director Jobs.
Director, Global Enrollment Management (GEM) is a Executive Director Job at Ies Abroad located in Chicago IL. Find other listings like Director, Global Enrollment Management (GEM) by searching Oodle for Executive Director Jobs.