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Customer Service Representative (CSR) / Administrative Assistant
Location:
Davie, FL
Description:
Joe Hillman Plumbers, Inc. of Davie, FL is looking to hire a highly motivated full-time Customer Service Representative (CSR) / Administrative Assistant . Are you a customer service professional who loves working with people but is ready to have most of your weekends and evenings free ? Do you want to work for an established but growing company with a positive company culture? If so, please read on! This Customer Service Representative (CSR) / Administrative Assistant position starts at $17-$20/hr . In addition to great earning potential , we are happy to offer excellent benefits , including medical, dental, vision, a 401(k) plan with match, paid holidays, paid vacation time, life insurance, and on-the-job training . If this sounds like the right opportunity for you, apply today! ABOUT JOE HILLMAN PLUMBERS, INC. Joe started his own plumbing company in 1987 with 4 associates and a $5,000 loan from his parents. After 31 years, we remain a family-owned business with a personal approach. We deliver high-quality service at a low cost and perform every job better than the one before. We treat our employees just as well as we treat our customers and our own family. We provide a rewarding work environment that respects diversity , new ideas , and hard work . Creating a positive work environment leads to happy employees , happy customers , and company growth . A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR) / ADMINISTRATIVE ASSISTANT As a Customer Service Representative (CSR) / Administrative Assistant, you are the voice of our company! You provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions by phone, by email, and in-person--and is one of the reasons that our clients enjoy doing business with us. Your primary responsibilities are to answer phones, respond to emails, keep customer accounts updated, draft documents, and produce labels. You maintain detailed records of your interactions with customers and coordinate with other departments to resolve issues. You love that you get to interact with people every day and enjoy keeping busy! QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR) / ADMINISTRATIVE ASSISTANT High school diploma or equivalent Experience in customer service or as a receptionist Excellent computer skills and proficiency with general office equipment Data entry skills Familiarity with Tri-County geography Experience preparing permit paperwork and scheduling inspections Experience following up on permit status, and processing backflow recertification permits Any experience in the home service industry, such as HVAC, plumbing, or electrical would be helpful but is not necessarily required. Bilingual skills in English and Spanish would also be a plus! Are you goal-oriented and receptive to coaching and feedback? Do you have strong communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you thrive in a fast-paced environment? Are you reliable, punctual, organized, and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Are you self-motivated? If so, then you might just be perfect for this Customer Service Representative (CSR) / Administrative Assistant position! WORK SCHEDULE This full-time office position typically works during business hours but needs to be available to participate in a rotating pre-scheduled on-call schedule after hours and on occasional weekends . There is an additional incentive for nights on call. READY TO JOIN OUR OFFICE TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this office job, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 33317 / 34986
Company:
Joe Hillman Plumbers
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Customer Service Representative (CSR) / Administrative Assistant
Customer Service Representative (CSR) / Administrative Assistant is a Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Job at Joe Hillman Plumbers located in Davie FL. Find other listings like Customer Service Representative (CSR) / Administrative Assistant by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Jobs.
Customer Service Representative (CSR) / Administrative Assistant is a Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Job at Joe Hillman Plumbers located in Davie FL. Find other listings like Customer Service Representative (CSR) / Administrative Assistant by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Jobs.