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HVAC Dispatcher – Call Center Representative Lead
Location:
Centerville, OH
Description:
Airtron Heating & Air Conditioning in West Chester, OH is calling all customer service rock stars and natural-born leaders to apply to join our team as a full-time HVAC Dispatcher – Call Center Representative Lead ! WHY YOU SHOULD JOIN OUR CUSTOMER SERVICE TEAM We are a well-established HVAC company that provides a great work-life balance and a supportive environment . We pay our HVAC Dispatcher – Call Center Representative Lead a competitive wage of $22-$28 per hour . Our team also enjoys fantastic benefits , including health, paid time off (PTO), a 401(k) with company match, tuition reimbursement, a company vehicle, and room for growth . Plus, we make it easy to apply with our initial quick mobile-optimized application . If we have your attention, please continue reading! ABOUT AIRTRON HEATING & AIR CONDITIONING Airtron Heating and Air, an NRG company, has established itself as one of the leading providers of HVAC systems. We provide an all-encompassing approach to heating and air solutions, from professional installations of premium products to comprehensive service plans, so systems work at their peak efficiency to provide customer comfort at the lowest cost. With more than 40 years of experience in the cooling and heating industry, we have the knowledge and skills that allow us to stand firmly behind our work. No matter the season, we are dedicated to keeping our customers' homes comfortable all year round. As always, our commitment is to our customers, for whom we provide excellent service and knowledgeable technicians, helping to set us apart from the competition. Our work environment is dynamic with a great work-life balance , and the career opportunities across our businesses offer daily variety and challenges. No day is ever the same. Providing career growth to our own employees is critical to our ongoing success. We give you the opportunity to take charge of your career. ARE YOU A GOOD FIT? Ask yourself: Do you have a sympathetic manner and the ability to skillfully resolve conflict? Are you a customer service rock star? Do you present yourself in a professional and confident manner? Can you remain calm and patient in stressful situations? Are you efficient in a productive, fast-paced environment? Do you have excellent documentation skills? If so, please consider applying for this lead customer service position today! YOUR LIFE AS AN HVAC DISPATCHER – CALL CENTER REPRESENTATIVE LEAD This full-time position has a rotating schedule of 40 hours per week that is based on our customers' needs . As our HVAC Dispatcher – Call Center Representative Lead, you're the backbone of our customer service team as well as the continued growth of our company! We can count on you to effectively lead your customer service team toward success while you ambitiously answer phone calls, respond thoroughly to emails, and accurately document customer comments and job notes. Because of you, your team is able to remain focused and efficient from the type of appreciated and motivated work environment you provide them. Additionally, you dispatch technicians based on the demands of the job. You're quick to schedule services and effectively assign the perfect technician that can report to the job on time. With your strong attention to detail, our technicians can rely on you to provide a detailed report of the job. Your project information is critical for allowing our techs to consistently provide the quality services that our company is known for. You get great satisfaction from helping our company fulfill its commitment to providing excellent customer service and top-notch comfort solutions ! WHAT WE NEED FROM YOU Excellent communication skills If you can meet these requirements and perform this lead customer service job as described above, we would be happy to have you as part of our team! Location: 45069
Company:
Airtron Heating & Air Conditioning
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: HVAC Dispatcher – Call Center Representative Lead
HVAC Dispatcher – Call Center Representative Lead is a Customer Service Call Center Representative, Dispatcher Job at Airtron Heating & Air Conditioning located in Centerville OH. Find other listings like HVAC Dispatcher – Call Center Representative Lead by searching Oodle for Customer Service Call Center Representative, Dispatcher Jobs.
HVAC Dispatcher – Call Center Representative Lead is a Customer Service Call Center Representative, Dispatcher Job at Airtron Heating & Air Conditioning located in Centerville OH. Find other listings like HVAC Dispatcher – Call Center Representative Lead by searching Oodle for Customer Service Call Center Representative, Dispatcher Jobs.