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Corporate Trainer / People Developer – Member Solutions
Location:
Henderson, NV
Description:
Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2022 We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the second year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1 and our culture is made up of more than great benefits and time off. Join the Credit Union 1 Team If you are highly motivated, friendly and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path. Top reasons to begin a career at Credit Union 1: Get paid for NOT working 13 holidays each year! PTO: Vacation, Sick and Personal time off Tuition reimbursement for approved courses (after 1 year) Free employee assistance program Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development. Excellent benefits packages including: Medical PPO insurance Dental & vision insurance (employee coverage 100% company paid) Life, AD&D and long-term disability insurance (100% company paid) 401(k) retirement and profit-sharing plan Being part of a team providing services with the goal of improving the ongoing economic well-being of our members. The Job at a Glance The Corporate Trainer / People Developer for Member Solutions is a highly talented leader responsible for the overall onboarding, learning, & development experience of all our new and current Member Solutions team members and prepares them to successfully deliver world class service to our members in multiple physical and remote locations. The People Developer is passionate about staff development and is ready to design and deliver high quality learning programs that increases team member knowledge, skills, and staff engagement and retention by developing and administering learning programs for all Member Solutions team members. A Typical Day Partners with Member Solutions Management Team and People Development Team to coordinate learning programs for various positions within the Member Solutions team. Designs, delivers, and administers the overall learning plan/curriculum/schedule and timeline to onboard new hires within the Member Solutions in multiple locations. Presents information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions and videos. Selects or develops teaching aids such as instructional material, handouts, visual aids, exercises, tutorials, tests, and quizzes; set up audiovisual equipment. Monitor and assess the performance and progress of team members and recognize when additional support or a modified approach may be warranted. Works closely with Quality Assurance team to understand knowledge gaps and collaborate to identify solutions, to include performance remediation, enhancements to current curriculum and knowledge base resources. Evaluates learning program design and facilitation to continuously improve and keeps all materials up to date. Collaborates with on-site People Developer and manages the support of shared training resources, materials, facility and equipment, enrollment, and training tracking within TLC. Works with various leaders and Member Solutions team to understand member support, products, and operational vision and requirements. Ensures that staff are provided with updated knowledge and procedures impacting the department. Supports and represents Credit Union 1 Core Values of BE Great. BE Engaged. BE Open. BE Nice. Assists in ongoing learning projects and support of CU1University and performs other duties as assigned. What We Look For A college degree in Human Resources, Communications, Business or Teaching or a minimum of two (2) years related experience required. 2-3 years financial service or customer service experience. Travel ove rnight, up to 2 weeks at a time, in-state and out-of-state, is often required. Detail oriented. Excellent analytical and organizational skills. Excellent communication skills. Able to handle a variety of duties in a fast-paced environment. Able to work quickly and accurately. Professional dress and demeanor. Location: 2651 Paseo Verde Pkwy, Henderson, NV Job Posted by ApplicantPro
Company:
Credit Union 1
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Corporate Trainer / People Developer – Member Solutions
Corporate Trainer / People Developer – Member Solutions is a Technology Developer Job at Credit Union 1 located in Henderson NV. Find other listings like Corporate Trainer / People Developer – Member Solutions by searching Oodle for Technology Developer Jobs.
Corporate Trainer / People Developer – Member Solutions is a Technology Developer Job at Credit Union 1 located in Henderson NV. Find other listings like Corporate Trainer / People Developer – Member Solutions by searching Oodle for Technology Developer Jobs.