Lateral Experienced - EMERGENCY COMMUNICATION CALL TAKERS | Lateral Experienced in Other Job Job at Cresa in Vancouver WA | 7116711509

This listing was posted on ApplicantPro.

Lateral Experienced - EMERGENCY COMMUNICATION CALL TAKERS

Location:

Vancouver, WA

Description:

cresa is seeking to hire lateral 911 call takers - WITH AT LEAST 2 YEAR EXPERIENCE 911 Communications Call Takers answer and process 911 calls and perform Emergency Medical Dispatch for callers with medical response needs. Schedules may be 4 days/ 10hrs or 5 days / 8hrs or any other combination for a full time work week that offers operational coverage. lateral MINIMUM JOB QUALIFICATIONS : Must have successfully passed training and probation for 911 Emergency Communications Call Taking plus have 2 years on the job experience at an agency/PSAP within the United States. Must have knowledge and abilities of a fully trained non probationary 911 Call Taker. See below Knowledge and Abilities sections. Must be at least 18 years or older Must be able to legally work in the United States Excellent computer skills, knowledge and experience (ability to monitor 4+ computer screens) Proven critical thinking skills, accurate data entry, prioritization of public safety and dependability Ability to memorize and recall details, codes and procedures Ability to work all days and hours, and overtime as needed 911 CALL TAKER ESSENTIAL JOB FUNCTIONS : Pay strict attention to detail and respond correctly in life-threatening and safety situations Develop and keep positive working relationships Learn and use geography knowledge correctly Hear and understand information spoken by phone, two-way radio or in person Speak clearly and concisely by phone, two-way radio or in person Speak and understand English fluently Prioritize and multi-task in a busy, loud, stressful open work setting Operate computers and computer programs Handle and process incoming and outgoing emergency and non-emergency phone calls Communicate professionally and effectively regardless of situation Knowledge of: Current techniques, policies and procedures of public safety calltaking and dispatching Agency computer systems and programs including computer aided dispatch (CAD), enhanced 911 (ANI/ALI), and automatic vehicle location (AVL) programs Clark County geography, including locations and boundaries of all cities and townships; location of all major highways, streets and key buildings and landmarks; and addressing systems (i.e. streets, avenues, odd/even addresses, etc.) used for each jurisdiction Type of information that is allowed to be broadcast over Federal Communications Commission (FCC) radio systems Proper notification for equipment failures or after hour call outs for radio, computer or phone problems Ability to: Perform extensive data entry and data retrieval from visual and/or audio sources. Understand and execute complex oral and written instructions Demonstrate appropriate interpersonal communication skills for public safety call taking and dispatching React quickly and correctly to emergency situations, and adopt effective course of action Correctly apply detailed procedures and policies both in structured situations, such as emergency medical dispatch (EMD), and in non-routine situations that require independent judgment, critical thinking and application of complex and varied procedures and policies, such as law enforcement dispatching. Learn, retain and use knowledge of Clark County geography in the course of work Operate computerized equipment including computer aided dispatch (CAD), enhanced 911 (ANI/ALI), and automatic vehicle location (AVL) programs Dispatch public safety personnel and equipment safely, quickly and efficiently Perform call taking and dispatching work by phone, radio and using other standard communications center equipment Assess callers' emotional state; respond correctly to emergency and routine situations Prioritize calls based on urgency ***See full job description for all details SELECTION PROCESS: Application Screening CRESA 911 recruitment and selection process orientation video CritiCall Exam Panel Interview Dispatch Sitalong Final Interview Eligible List/Ranking Background Investigation Conditional Offer contingent on Medical Exam, Drug Scree, Psychological Evaluation and Criminal Fingerprinting Final confirmation of hire date and starting training and probation Reapplication Process - Applicants removed or withdrawn from the recruitment are eligible to reapply during any future recruitment, unless Applicant withdraws during, fails or is removed from Background Investigation, Post-Offer processes or Training / Probation. (Ineligible to reapply in future); Applicant takes and fails CritiCall examination three (3) separate times (3 year suspension); Applicant participates in and fails Panel Interview three (3) times will be subject to 3 year suspension of applying. If participant fails Panel Interview four (4) times they will be ineligible to reapply; Applicant participates in and fails Final Interview subject to 3 year suspension of applying. If participant failed Final Interview two (2) times they will be ineligible to reapply; Exceptions to this policy will be made at the Director's discretion. Job Posted by ApplicantPro

Company:

Cresa

Posted:

December 26 2023 on ApplicantPro

Visit Our Partner Website

This listing was posted on another website. Click here to open: Go to ApplicantPro

Important Safety Tips

Always meet the employer in person.
Avoid sharing sensitive personal and financial information.
Avoid employment offers that require a deposit or investment.

To learn more, visit the Safety Center or click here to report this listing.

Lateral Experienced - EMERGENCY COMMUNICATION CALL TAKERS | Lateral Experienced in Other Job Job a1

Lateral Experienced - EMERGENCY COMMUNICATION CALL TAKERS

Visit Our Partner Website