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Medical Assistant (Phone Triage) | Medical Assistant in Nurse & Healthcare Job at Premier Fami1

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Medical Assistant (Phone Triage)

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Location:
Bee Cave, TX
Description:

We are an independent, physician-owned practice that has been serving Austin area families for more than 35 years. Our six locations and extended hours offer patients convenience, while our patient oriented practice delivers personalized, relationship-driven service and continuity of care. Our care teams truly serve as comprehensive health care managers for our patients. We are united by the belief that health care can be better.We strive to make every patient experience positive, defined by the highest quality care, exceptional service, and prompt & convenient access. If you are motivated by helping others, come join us!Responsibilities of the job: Answer inbound patient calls to support scheduling, general medical questions and help coordinate patient needs. Manage medical provider schedules/reschedules/cancel appointments as requested. Triage patient calls to assess severity/complexity/appropriate action of call. Timely website appointment request/ custom form maintenance. Interact as resource to staff on website questions and issues. Talk to patients having problems with the website and solve website/EMR issues. Relay and explain lab/radiology, and other results to patients. Relay provider message/instructions. Refill medications per protocol Shifts vary from: 8 am-5:00 pm Monday-Friday, with occasional Saturdays 8 am-1 pm Location : 12600 Hill Country Blvd Suite R-103, Austin, Texas 78738Requirements: High School Diploma Dependable & punctual Desire to serve patients Good verbal and written communication skills Must be able to type 40-50 WPM (words per minute) Preferred: Medical Assistant Diploma & Certification Experience using an electronic medical record 1 year of experience in healthcare Benefits: Health, Dental and Supplemental benefits 401k with employer match Paid Time Off Associate Discounts Job Posted by ApplicantPro
Company:
Premier Family Physicians
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Medical Assistant (Phone Triage)
Medical Assistant (Phone Triage) is a Nurse & Healthcare Medical Assistant Job at Premier Family Physicians located in Bee Cave TX. Find other listings like Medical Assistant (Phone Triage) by searching Oodle for Nurse & Healthcare Medical Assistant Jobs.